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ratings over the past year

Vonage is no longer an active Feefo customer
Displaying all 1,035 reviews
TC
Trusted Customer
9 years ago
Date of purchase: 08/03/2016
What Trusted Customer said about Vonage:
Extremely poor. Phone service still not working as no solution was preferred following my complaint.
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Jeff Chapman
Vonage
9 years ago
Thanks for your feedback. It looks like you have received some assistance from our Advanced Tech Support team since you left this feedback. Hopefully they have resolved your problem but your money back guaranteee has been extended just in case.
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TC
Trusted Customer
Suffolk
9 years ago
Date of purchase: 03/03/2016
What Trusted Customer said about Vonage:
Can't tie in vonage to extensions
Phone works OK, I'm having real difficulty tying it in to existing BT outlets in the house. Have tried plugging in vonage to one socket but that does not work.
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Trusted Customer
9 years ago
Date of purchase: 04/03/2016
A delight
Setting up was a rare pleasure. Everything arrived on time and set up without problems with excellent service quality.
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TC
Trusted Customer
Oxfordshire
9 years ago
Date of purchase: 08/03/2016
What Trusted Customer said about Vonage:
Great so far as a new customer
Each stage of the process has been very easy from the online ordering through delivery and set-up. Vonage are not in your face every two minutes but neither are they absent. Professional service that...

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TC
Trusted Customer
Epsom
9 years ago
Date of purchase: 15/03/2016
What Trusted Customer said about Vonage:
Good system but be careful of the phone number you choose
Prompt and efficient in delivering the phone. Easy to set up and pleased with it. However the number I purchased was obviously owned previously by someone who owed lots of money as I get lots of...

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Trusted Customer
Charterhouse, Charterhouse Square London EC1M 6AN
9 years ago
Date of purchase: 14/03/2016
What Trusted Customer said about Vonage:
I thought that your service was very good in every way. Stanley Underhill
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Trusted Customer
9 years ago
Date of purchase: 14/03/2016
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TC
Trusted Customer
9 years ago
Date of purchase: 03/03/2016
What Trusted Customer said about Vonage:
Vonage is the best.
For the price very good can talk Europe and very clear no problem at all.
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TC
Trusted Customer
9 years ago
Date of purchase: 11/03/2016
What Trusted Customer said about Vonage:
Would not recommend it
Unfortunately its inconsistent, around 65% its fine but the rest of the time the call quality is not great. Problems include:- delay on the line, receiver cannot hear me very well, echoing. My...

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Trusted Customer
Barnsley, South Yorkshire.
9 years ago
Date of purchase: 07/03/2016
What Trusted Customer said about Vonage:
Highly recommendable.
I found that the service provided to a newcomer to Vonage was excellent and would recommend it to anyone. Also, it is amazingly good value for money.
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About Vonage
Vonage is a world leading broadband telephony company that turns your broadband into a high quality phone line. We have 2.4 million customers worldwide.
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Brook House, 229-243 Shepherds Bush Road, London, London, W6 7AN, United Kingdom
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About Vonage
Vonage is a world leading broadband telephony company that turns your broadband into a high quality phone line. We have 2.4 million customers worldwide.