Extremely poor. Phone service still not working as no solution was preferred following my complaint.
Jeff Chapman
Vonage
9 years ago
Thanks for your feedback. It looks like you have received some assistance from our Advanced Tech Support team since you left this feedback. Hopefully they have resolved your problem but your money back guaranteee has been extended just in case.
Phone works OK, I'm having real difficulty tying it in to existing BT outlets in the house. Have tried plugging in vonage to one socket but that does not work.
Each stage of the process has been very easy from the online ordering through delivery and set-up. Vonage are not in your face every two minutes but neither are they absent. Professional service that...
Prompt and efficient in delivering the phone. Easy to set up and pleased with it. However the number I purchased was obviously owned previously by someone who owed lots of money as I get lots of...
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TC
Trusted Customer
Charterhouse, Charterhouse Square London EC1M 6AN
9 years ago
Date of purchase: 14/03/2016
What Trusted Customer said about Vonage:
I thought that your service was very good in every way.
Stanley Underhill
Unfortunately its inconsistent, around 65% its fine but the rest of the time the call quality is not great. Problems include:- delay on the line, receiver cannot hear me very well, echoing. My...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Vonage is a world leading broadband telephony company that turns your broadband into a high quality phone line. We have 2.4 million customers worldwide.