Hi Ross,
We're sorry to hear about your experience and any frustration it may have caused. Upon checking your tracking information and confirming with the courier, the package was successfully delivered. All delivery details have already been shared with you, but we’d be happy to resend them if needed.
If there’s anything else we can do to assist or if there has been any confusion, please don’t hesitate to reach out. We're here to help resolve any issues and improve your experience with us.
Regards,Vivi Fashion Team