How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Viva Holidays Reviews

https://www.viva-holidays.co.uk

EXCELLENT

Service

Product

ratings over the past year

Displaying all 789 reviews

Trusted Customer

Feefo Verified

11 years ago

All info sent through promptly and any queries answered. All arrangements ran smoothly without any…

All info sent through promptly and any queries answered. All arrangements ran smoothly without any hiccups.

Product reviews

Date of purchase: 23/03/2015

Trusted Customer

Feefo Verified

11 years ago

Great value, very efficient

Product reviews

Date of purchase: 14/03/2015

Trusted Customer

Feefo Verified

11 years ago

Excellent

Product reviews

Date of purchase: 16/03/2015

Trusted Customer

Feefo Verified

11 years ago

Good service, helpful staff, holiday arranged without any problems.

Product reviews

Date of purchase: 15/03/2015

Trusted Customer

Feefo Verified

11 years ago

Found this company on travelzoo, and glad we did. Used them to build our holiday…

Found this company on travelzoo, and glad we did. Used them to build our holiday to Las Vegas for our wedding, and on to Tulum in Mexico for the honeymoon in Feb/March 2015. In comparison no other...

Product reviews

Date of purchase: 21/02/2015

Trusted Customer

Feefo Verified

11 years ago

Andrew was most helpful. He was happy to make changes to accommodate us, including length…

Andrew was most helpful. He was happy to make changes to accommodate us, including length of stay, cruise boat & hotels

Product reviews

Date of purchase: 13/02/2015

Trusted Customer

Feefo Verified

11 years ago

No problem with anything!

Product reviews

Date of purchase: 21/02/2015

Trusted Customer

Feefo Verified

11 years ago

They never sent through the final documents so we had to chase them for these…

They never sent through the final documents so we had to chase them for these via a number of phone calls before our trip... However when they did send them over we had everything we needed and had...

Product reviews

Date of purchase: 29/01/2015

Trusted Customer

Feefo Verified

11 years ago

WOULD HAVE BEEN EXCELLENT IF HOTEL ROOM HAD BEEN BETTER

Product reviews

Date of purchase: 22/01/2015

Trusted Customer

Feefo Verified

11 years ago

Overall good - booked through Secret Escapes

Product reviews

Date of purchase: 15/01/2015

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo

Viva Holidays Reviews

KRAKOWMore reviews of this productView product websiteCouldn't fault anything including the weather!

Berlin & PragueMore reviews of this productView product websiteFantastic, both were great places to go, good hotels, good locations

Berlin & PragueMore reviews of this productView product websiteExcellent

KRAKOWMore reviews of this productView product websiteEnjoyed the holiday, Krakow is a great place to visit

Las Vegas & CancunMore reviews of this productView product websiteGreat hotel in Vegas the Luxor, just at the end of the strip. Amazing hotel in Mexico the Grand Bahia Principe, Rivierer Maya, Tulum. Great hotel and resort, far better than CanCun where we visited...Read more

Nile Cruise & CairoMore reviews of this productView product websiteAll staff on the cruise boat were very helpful & friendly

MoroccoMore reviews of this productView product websiteGreat service

Rome & VeniceMore reviews of this productView product websiteAn absolutely amazing trip - everything went very smoothly and the hotels were perfect.

VENICEMore reviews of this productView product website

BUDAPESTMore reviews of this productView product websiteThe holiday was meant to come with a walking tour, but this never materialised. Otherwise a great holiday!

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?