I have emailed 4 times now asking for my confirmation of my flights and hotel booking but no body has replied.
Not happy at all
Bryan
ViaHoliday
7 years ago
Dear Customer, We are very sorry to hear you are not happy with our service.
We have looked into this and it seems that the travel documents have already been dispatched to you by email.
Please also check your spam folder, as it can sometimes be filtered by your email provider.
If you have still not received this, please let me know on raj@viaholiday.co.uk and I will arrange for an alternative delivery method.
We apologise for any inconvenience this may have caused you.
Kind regards
Raj
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about ViaHoliday:
Easy holiday booking experience
Mark answered my call and was so efficient organising my holiday. Rang me back and had arranged the trip for my preferred date and had already looked into alternatives he could offer us with a set...
Read more
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about ViaHoliday:
Great friendly and helpful service
With a new company you haven't used before its always a little bit nerve wracking but Nash was extremely helpful and did his best to accommodate our requirements, giving us as much information as...
Read more
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about ViaHoliday:
Impressed
Sam was very helpful in booking my holiday and I will definitely recommend.
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about ViaHoliday:
Good service
Service was good and the customer service representative was good. A process that is more organised and clear on the customer’s end would be useful.
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about ViaHoliday:
Evan was very polite and helpful
0
Share
Trusted Customer
7 years ago
Very good communication and assistance from my advisor
Excellent service and communicated really well to find me a solution to what I needed for my holiday plans
0
Share
Trusted Customer
7 years ago
Fantastically helpful gentleman... made booking a holiday easy!
The gentleman that helped me on the telephone was great. He made polite conversation with me and was so patient. He was sure to explain everything clearly and slowly and offered me alternatives as...
Read more
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about ViaHoliday:
Recommended
Helpful and considerate service
0
Share
TC
Trusted Customer
Kent
7 years ago
What Trusted Customer said about ViaHoliday:
Helpful & Professional
Mark was very helpful throughout the booking process making it a smooth and pleasant transaction.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are very sorry to hear you are not happy with our service.
We have looked into this and it seems that the travel documents have already been dispatched to you by email.