Costly especially for older pets. Explanation of queries regarding payment...
Costly especially for older pets. Explanation of queries regarding payments not always straightforward or easy to understand. They do however deal with your query fairly quickly
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Muddy Paws:
vetsmedicover is good value for money covers everything I need for my dogs ...
vetsmedicover is good value for money covers everything I need for my dogs and provides good customer service in the event of a claim.
Francesca
Muddy Paws
9 years ago
Dear Yvonne,
Thank you for taking the time to leave us a review.
Please keep in touch with us via our social media pages!
VetsMediCover does not come cheap, but is worth every penny. Staff are efficient; helpful; genuinely interested and responsive on the telephone. The service is swift and you are kept informed of the...
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Francesca
Muddy Paws
9 years ago
Thank you so much for leaving this review! The team love to hear that they are appreciated!
If you need us again in the future, please email admin@vetsmedicover.co.uk or call us on the usual number.
Please follow us on our social media sites and keep in touch with our blog!
Highly recommended. A fresh approach to pet insurance, competitively priced
Clear and reasonable terms, recognising the need to offer cover for pre existing conditions after a period of 2 years symptom and treatment free. Excellent for those of us who's over zealous vet...
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Francesca
Muddy Paws
9 years ago
Thank you for leaving such a detailed review of VetsMediCover. I love reading this. It's great to know that our moratorium is useful! In cases such as these it makes all the difference for our customers.
I love that this company will insure my rag doll boy with his ongoing hair ...
I love that this company will insure my rag doll boy with his ongoing hair all issue. He's a healthy boy except every couple of years he can't cope with a hairball
Francesca
Muddy Paws
9 years ago
Dear Audrey,
What an ABSOLUTE BEAUTY!
Thank you for your review of VetsMediCover.
Do keep in touch with us on our social media pages and share photos of your beautiful baby!
I'd add another half star if I could! They have been responsive and speedy ...
I'd add another half star if I could! They have been responsive and speedy to our enquiries and claims.
I would like a bit more up front information which they won't give. For instance if it's worth...
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Francesca
Muddy Paws
9 years ago
Dear Laura,
Thank you so much for your feedback. I'm interested to know what information you are after. Please email admin@vetsmedicover.co.uk or francesca@vetsmedicover.co.uk with your questions.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.