Thank you very much for taking the time to leave a review of VetsMediCover, all the very best.
Francesca and Team VMC
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Muddy Paws:
unable to comment as we have only purchased the policy and not had the oppo...
unable to comment as we have only purchased the policy and not had the opportunity to use it.
Brgds
Francesca
Muddy Paws
9 years ago
Dear Chris,
We would love to have a better rating with you! Have you had to use the policy yet? If you do need anything please do email us on admin@vetsmedicover.co.uk and please sign up to the blog for some interesting information on VetsMediCover http://blog.vetsmedicover.co.uk/!
Thanks very much,
Team VMC
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Muddy Paws:
I can not comment really... so far I have been lucky enough and didn't need...
I can not comment really... so far I have been lucky enough and didn't need to use the insurance. Hence I don't know how good/easy to claim they are...
Francesca
Muddy Paws
9 years ago
Dear Claudia,
We have you had to claim yet? We would love to have better feedback from you! Most of the time our claims feedback is very good and any bad we investigate thoroughly! If you need anything, email us directly on admin@vetsmedicover.co.uk - we will always get back to you very quickly!
Unfortunately I had to make a claim as my dog developed osteoarthritis at less than 3 years of age. The policy documents are clearly worded.The claim was dealt with fairly and the company paid the...
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Francesca
Muddy Paws
9 years ago
LOVE this picture of the doggy! I'm going to share it to facebook! Thanks for this review of VetsMediCover.
All the very best,
Team VMC
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Muddy Paws:
Excellent service by VetsMediCover
Product price ect ok
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Trusted Customer
Feefo Verified
9 years ago
Good cover but expensive. Prices seem to go up excessively each year. I u
Good cover but expensive. Prices seem to go up excessively each year. I understand that costs go up, but doesn't seem to be any thought for loyal customers who have not claimed and once your pet...
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Francesca
Muddy Paws
9 years ago
Dear Sir,
We do spare so many thoughts for loyal customers who have not claimed. I'm sorry that you do not feel this to be true!. We spend so much time trying to keep the prices as fair as possible. The pricing structure can be very frustrating however, we do look after our customers as much as possible and I promise that the VetsMediCover staff work very hard to keep prices reasonable and their service levels excellent. We hope that your next renewal is more impressive! Do contact us at any time on admin@vetsmedicover.co.uk.
All the best,
Team VMC
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Muddy Paws:
I've been insuring Ben with them for 3 years. I always believe you find ou...
I've been insuring Ben with them for 3 years. I always believe you find out how good the insurance company is when you claim and i cant fault them. I've had to claim for two ulcers on his eyes, gum...
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Trusted Customer
Feefo Verified
Bristol
9 years ago
What Trusted Customer said about Muddy Paws:
Value for money
Easy to apply, efficient system, paperless.
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Trusted Customer
Feefo Verified
9 years ago
Do not use, alter policy mid way through
They withdrew our third party protection mud way through the policy. This was based on a single comment from our vet saying our dog was nervous when he was admitted with a big bite wound in his...
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Trusted Customer
Feefo Verified
9 years ago
I purchased this cover for my puppy and have recently made a minor claim. I...
I purchased this cover for my puppy and have recently made a minor claim. I was kept regularly updated about the progress and it was dealt with efficiently. The only downside was that I was sent a...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
