I'm happy your service. I've only claimed once , was happy with your the way you handled my claim.
Francesca
Muddy Paws
9 years ago
Delighted to read this. If you require anything else, please do let us know.
All the very best,
The VetsMediCover Team
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Trusted Customer
Feefo Verified
Bedford
9 years ago
What Trusted Customer said about Muddy Paws:
Awful and Extortionate
You take advantage of your loyal customers who have been with you for years with more than one policy. Your approach my renewal with you this year was appalling!!
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Muddy Paws:
Would recommend
Their customer service has always been brilliant. I've never had any issues with them and I've done a few claims.
Francesca
Muddy Paws
9 years ago
Dear Claire, thank you very much for leaving a review of VetsMediCover we really appreciate your feedback. If you need anything, please do get in touch on admin@vetsmedicover.co.uk. Many thanks, Team VMC
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Muddy Paws:
My dog dies so you send me a review request.
I have cancelled my policy because my dog has just died and you send me a review request. Could you get any more insensitive.
I only stayed with this company because of an illness that would be...
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Francesca
Muddy Paws
9 years ago
Dear Mr McCarthy,
I won't annoy you with a call, I'm so sorry that we have emailed you after Bingo's death.
Our thoughts are with you at this sad time.
Best regards,
Francesca
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Trusted Customer
Feefo Verified
Leighton Buzzard
9 years ago
What Trusted Customer said about Muddy Paws:
Good Professional Service
I have been a customer for the last couple of years as felt their monthly fees for my 6 year Goldie were reasonable. The real proof of the service is when you need to make a claim, which I did this...
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Francesca
Muddy Paws
9 years ago
Dear Beverly,
Thank you very much for taking the time to write this fair appraisal of VetsMediCover. Are you following us on social media? We share some useful and interesting articles; https://www.facebook.com/vetsmedicover/
Thanks again fro your review!
All the very best,
Team VMC
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Muddy Paws:
Excellent service.
Excellent communications. Prompt pay out of fees. No issues.
Francesca
Muddy Paws
9 years ago
Dear Sandra,
Thank you so much for your review of VetsMediCover. I really appreciate your feedback! Please do get in touch if you need anything else on admin@vetsmedicover.co.uk and do follow our social media links here:
I originally took out the insurance when everyone paid the same premium and...
I originally took out the insurance when everyone paid the same premium and found it quite reasonable. But this year it went up by nearly half again , so it's quite expensive! Although the very few...
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Francesca
Muddy Paws
9 years ago
Dear Mr Webster,
Thank you very much for your feedback. Do call us to discuss your renewal when the time comes.
All the very best,
Team VetsMediCover
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Trusted Customer
Feefo Verified
9 years ago
They have always dealt with my enquiries quickly and paid my vets on direct...
They have always dealt with my enquiries quickly and paid my vets on direct claims very promptly
Only policy to cover what is considered "pre-existing medical condition"
Only cover that I could find that will cover what is considered " pre-existing medical condition" ... even if there has never been any treatment saught or given and the condition was discovered by...
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Francesca
Muddy Paws
9 years ago
Thank you very much for taking the time to leave us a review!
Many thanks,
Team VetsMediCover
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Trusted Customer
Feefo Verified
stoke on trent
9 years ago
What Trusted Customer said about Muddy Paws:
Excellent service by VetsMediCover
very helpful and simple to renew my cover for Lullaby. Thank You.
Francesca
Muddy Paws
9 years ago
Dear Hazel,
Thank you so much for leaving your review of VetsMediCover. I hope both you and Lullaby are very well. If you need anything then you know where to find us!
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
All the very best,
The VetsMediCover Team