The customer service when I had to contact the company was excellent.The insurance was easy to buy online and very competitively priced. I will use this company in the future.
Sarah
Muddy Paws
9 years ago
Dear Customer
Thank you very much for your feedback with regards to our company and customer service. We hope that Newton has settled into his new role and look forward to hearing from you again in the future.
Kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
Dorset
9 years ago
What Trusted Customer said about Muddy Paws:
Excellent!!
Able to work out a cover for our rescue dog which is very reasonable.
Excellent . Helpful agents.
Would recommend and use again should the need arise.
Francesca
Muddy Paws
9 years ago
Dear Patricia,
Thank you so much for taking the time to leave feedback! We really appreciate it.
very polite ,policy reads like it is what im looking for with the cover for my new puppy.
we shall see ,hopefully we wont need to make claim,
Sarah
Muddy Paws
9 years ago
Dear Mrs Holness
Thank you so much for your review regarding our policy cover and customer service.
Like you, we hope that you won't need to use your insurance for Ari, but if you should require us, then please contact us at your earliest convenience and we will be happy to assist you with your query, no matter how small!
Kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
9 years ago
Excellent service and value for money
I think your service is excellent, there was no delay in payment when we had to claim last year for kennel cough.
Sarah
Muddy Paws
9 years ago
Dear Customer
Thank you for your kind review with regards to our service. It is always good to receive positive feedback regarding our claims and customer service.
Please feel free to contact us at any time regarding any queries or concerns you may have in respect of your cover.
Kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
9 years ago
Prompt replies to my questions.
Very good communication.
Dave Tooth
Muddy Paws
9 years ago
Thank you for your response. Contact us anytime you have a query. Team VMC
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Trusted Customer
Feefo Verified
9 years ago
5 stars so far.....easy sign up.....thankfully we haven't had to use yet but should the occasion arise I hope the 5 star service continues.
Sarah
Muddy Paws
9 years ago
Dear Customer
Thank you for your excellent review. We are pleased to hear that you found the application process easy to follow.
Please do not hesitate to contact our customer service team should you have any queries regarding your policy in the future.
Kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
Suffolk
9 years ago
What Trusted Customer said about Muddy Paws:
Excellent customer service, best price.
Very helpful and all my questions were answered in a satisfactory manner. Paperwork easy to read and understand. Quote very competitive compared to the most popular ones. Everything explained to me...
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Dave Tooth
Muddy Paws
9 years ago
Glad we were able to help you. We are always here if you need help. VetsMedicover
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Trusted Customer
Feefo Verified
Newport Shropshire.
9 years ago
What Trusted Customer said about Muddy Paws:
An easy to use a webpage with an easy application process.
Dave Tooth
Muddy Paws
9 years ago
Thank you for your Review. We are here for you and your pet Chester anytime. Team VMC
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Muddy Paws:
I haven't been with them long so I don't know
Dave Tooth
Muddy Paws
9 years ago
Thank you for your Review if you have any problems just call us. Team VMC
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Trusted Customer
Feefo Verified
9 years ago
Off to a Good Start...
Not cheap but they seem to get, overall, fairly good reviews for their claims handling and customer service, so I'm giving them a try. Their new policy set up emails and policy confirmation docs...
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Dave Tooth
Muddy Paws
9 years ago
Thank you we appreciate your feedback. If you need help at any time just call. Team VMC
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
