I have been very impressed with the speed that our claim has been handled and the regular emails received to keep me informed of proceedings.
I found VetsMedicover on line and have already...
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Francesca
Muddy Paws
9 years ago
Thank you very much for taking time to leave this review.
If you need anything else, you know where to find us!
Many thanks,
Team VMC
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Muddy Paws:
Right policy for my dog.
Knowledgeable staff and had the cover I needed without the usual catches at a good price delighted but hope never to use them!
Sarah
Muddy Paws
9 years ago
Good Morning Mr Price
Thank you very much for your wonderful feedback.
Like you, we hope that you have no need to call on our services, but should you have any queries or concerns, then please do not hesitate to contact our customer services team.
Kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
9 years ago
Good all round insurance for unusual pet
Helpful service. Easy to understand insurance. At least £100 cheaper then quoted else where. More thing covered as well.
Sarah
Muddy Paws
9 years ago
Good Morning,
Thank you so much for your wonderful feedback. We trust that we can maintain our excellent level of service for you, and if you should have any queries or concerns, then please do not hesitate in contacting our customer service team.
Kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
9 years ago
The claim was process efficiently and any queries where answered without delay
Sarah
Muddy Paws
9 years ago
Good Morning
Thank you for your feedback regarding our claims process and that you were pleased with the service provided. If we can be of assistance with any further matters, our customer service team are always happy to help.
Kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
9 years ago
What Trusted Customer said about Muddy Paws:
You cannot beat professional service so if you want the best for your pets go to
vetsmedicover
Sarah
Muddy Paws
9 years ago
Dear Mrs Sievwright
Thank you very much for your recent review. We are very proud of our customer service team at VetsMediCover and it is always pleasing to hear the same from our customers.
Please do not hesitate to call us with regards to any query.
Kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
9 years ago
Recommend this company
The customer service when I had to contact the company was excellent.The insurance was easy to buy online and very competitively priced. I will use this company in the future.
Sarah
Muddy Paws
9 years ago
Dear Customer
Thank you very much for your feedback with regards to our company and customer service. We hope that Newton has settled into his new role and look forward to hearing from you again in the future.
Kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
Dorset
9 years ago
What Trusted Customer said about Muddy Paws:
Excellent!!
Able to work out a cover for our rescue dog which is very reasonable.
Excellent . Helpful agents.
Would recommend and use again should the need arise.
Francesca
Muddy Paws
9 years ago
Dear Patricia,
Thank you so much for taking the time to leave feedback! We really appreciate it.
very polite ,policy reads like it is what im looking for with the cover for my new puppy.
we shall see ,hopefully we wont need to make claim,
Sarah
Muddy Paws
9 years ago
Dear Mrs Holness
Thank you so much for your review regarding our policy cover and customer service.
Like you, we hope that you won't need to use your insurance for Ari, but if you should require us, then please contact us at your earliest convenience and we will be happy to assist you with your query, no matter how small!
Kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
9 years ago
Excellent service and value for money
I think your service is excellent, there was no delay in payment when we had to claim last year for kennel cough.
Sarah
Muddy Paws
9 years ago
Dear Customer
Thank you for your kind review with regards to our service. It is always good to receive positive feedback regarding our claims and customer service.
Please feel free to contact us at any time regarding any queries or concerns you may have in respect of your cover.
Kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
9 years ago
Prompt replies to my questions.
Very good communication.
Dave Tooth
Muddy Paws
9 years ago
Thank you for your response. Contact us anytime you have a query. Team VMC
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Many thanks,
Team VMC