Thank you for your recent review regarding your pet insurance purchase with VetsMediCover.
I do hope that you will not be required to rely on our services in the immediate future and that your pet will be claim free for some time yet, but please be assured that should the need arise our customer service team are always ready to assist.
With kind regards
VetsMediCover
0121 308 8685
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Muddy Paws:
It's been easy so far!
Having researched the market I decided that VetsMediCover was the one. I found it easy to complete the required questionnaire and the response from them was immediate also from the financial side...
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Sarah
Muddy Paws
8 years ago
Good Afternoon,
Thank you for your recent review regarding your pet insurance purchase with VetsMediCover. We are pleased to hear that you found the purchase process easy and that you received all correspondence promptly.
We do offer an annual payment option and this option can be selected from the first page of the application. If you wish to amend your method of payment, then please contact us and we can arrange for this to be done.
I do hope that you will not be required to rely on our services in the immediate future and that your pet will be claim free for some time yet, but please be assured that should the need arise our customer service team are always ready to assist.
With kind regards
VetsMediCover
0121 308 8685
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Muddy Paws:
Very helpful and easy to use site
Sarah
Muddy Paws
8 years ago
Good Afternoon,
Thank you for your recent review regarding your pet insurance purchase with VetsMediCover. We are pleased to hear that you found our website easy to use and helpful.
We do hope that you will not be required to rely on our services in the immediate future, but please be assured that should the need arise our customer service team are always ready to assist.
Kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
8 years ago
I filled the form in on line but phoned them twice.
I found them to be very helpful both times and was very pleased with the service I received.
Sarah
Muddy Paws
8 years ago
Good Afternoon,
Thank you for your recent review regarding your pet insurance purchase with VetsMediCover. We are pleased to hear that you found our customer service team helpful.
I do hope that you will not be required to rely on our services in the immediate future, but please be assured that should the need arise our customer service team are always ready to assist.
Kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Muddy Paws:
Very good and very helpfu
Very good and very helpful
Sarah
Muddy Paws
8 years ago
Dear Mr Fryer,
Thank you for your recent review regarding your pet insurance purchase with VetsMediCover. It is always pleasing to receive good feedback from our customers.
I do hope that you will not be required to rely on our services in the immediate future, but please be assured that should the need arise our customer service team are always ready to assist.
Kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
8 years ago
Great prices!
Great prices and a wide range of items to choose from. Easy to use website. Would definitely recommend them and will be ordering from them again.
Sarah
Muddy Paws
8 years ago
Good Morning,
Thank you for your recent review regarding your pet insurance purchase with VetsMediCover. It is always pleasing to receive good feedback from our customers.
I do hope that you will not be required to rely on our services in the immediate future, but please be assured that should the need arise our customer service team are always ready to assist.
Kind regards
VetsMediCover
1
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Trusted Customer
Feefo Verified
8 years ago
Easy to set up, seems value for money
Easy to set up, only been with them 3months though
Sarah
Muddy Paws
8 years ago
Good Morning,
Thank you for your recent review regarding your pet insurance purchase with VetsMediCover. We are pleased to hear that you found the policy easy to set up as simplicity has always been one of our aims.
Obviously, you are a very new customer, but please be assured that should you require our services in the future then our team are always ready to assist you.
Kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Muddy Paws:
Great cover for my puppy
Nice people ,a little expensive but the cover is well worth it ,and I would definitely recommend them to other friends
Sarah
Muddy Paws
8 years ago
Good Afternoon Ms Cresswell
Thank you for your recent review regarding your pet insurance purchase with VetsMediCover. We are pleased to hear that you found our customer service team helpful and that you would be happy to recommend us. A personal recommendation is always the best method of marketing!
Please be assured that we aim to maintain this high level of service for all of our customers, and if you should require our services in the future then our team are always ready to assist you.
Kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Muddy Paws:
The whole process was quick and easy to complete
Sarah
Muddy Paws
8 years ago
Good Afternoon Mrs Kenny
Thank you for your recent review regarding your pet insurance purchase with VetsMediCover. We are pleased to hear that you found the application process quick and easy to complete.
I do hope that you will not require our services in the immediate future, but please be assured that if you should require us then our team are always ready to assist you.
Kind regards
VetsMediCover
1
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Muddy Paws:
Unfortunately mu pet has died but your service was excellent while I needed you, thanks
Sarah
Muddy Paws
8 years ago
Dear Mrs Walker
Thank you for your recent review. We are so very sorry to hear of the loss of your pet, but it would appear that we have not been notified of this matter. We have tried to contact you directly today, in order to discuss the status of your pet insurance policy and would be grateful if you could contact us at your earliest convenience.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
