Thank you for your recent review regarding your pet insurance policy with VetsMediCover. It is always pleasing to receive positive feedback from our customers.
If you should have any queries or concerns regarding your cover, our customer services team are always happy to help!
With kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
Lincoln
7 years ago
What Trusted Customer said about Muddy Paws:
A clear description of the available cover I required and at a reasonable cost, so I signed up.
Sarah
Muddy Paws
7 years ago
Good Morning Mr Wood,
Thank you for your recent review regarding your pet insurance purchase with VetsMediCover. We are pleased to hear that you found the description of our products clear to understand and at a reasonable price.
We do hope that you will not be required to rely on our claims services in the immediate future and that your pet will be claim free for some time yet, but please be assured that should the need arise our customer service team are always ready to assist.
With kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Muddy Paws:
Everything seemed to go well. Somehow I never got the documents but after an e mail they were with me the same day.
Sarah
Muddy Paws
8 years ago
Good Morning Mr Graham,
Thank you for your recent review regarding your pet insurance policy with VetsMediCover. We are pleased to hear that the purchase process went well and that you eventually received your policy documents.
Please be assured that if you do have any further queries or concerns, our customer services team are always happy to help!
With kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
S Wales
8 years ago
What Trusted Customer said about Muddy Paws:
Happy so far
I had a quote from this company via a search engine and went onto their website to research the veterinary cover further. Their website was straightforward and all the information I wanted was easy...
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Sarah
Muddy Paws
8 years ago
Good Morning Mrs Williams,
Thank you for your recent review regarding your pet insurance purchase with VetsMediCover. We are pleased to hear that you found the purchase process easy and that you were able to find all of the information you required from our website in order to assist with your final decision.
We do hope that you will not be required to rely on our claims services in the immediate future and that your pet will be claim free for some time yet, but please be assured that should the need arise our customer service team are always ready to assist.
With kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Muddy Paws:
Not used this insurance.. hope I never do..Got a healthy dog
Easy to talk to. right price
Sarah
Muddy Paws
8 years ago
Good Morning Mrs Rossi,
Thank you for your recent review regarding your pet insurance purchase with VetsMediCover. We are pleased to hear that you found our customer service team helpful and the premium was competitive.
Like you, we hope that you will not be required to rely on our services in the immediate future and that your pet will be claim free for some time yet, but please be assured that should the need arise our customer service team are always ready to assist.
With kind regards
VetsMediCover
0121 308 8685
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Muddy Paws:
Well done!
JAH
Sarah
Muddy Paws
8 years ago
Good Morning Mr Hague,
Thank you for your recent review regarding your pet insurance purchase with VetsMediCover.
I do hope that you will not be required to rely on our services in the immediate future and that your pet will be claim free for some time yet, but please be assured that should the need arise our customer service team are always ready to assist.
With kind regards
VetsMediCover
0121 308 8685
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Muddy Paws:
It's been easy so far!
Having researched the market I decided that VetsMediCover was the one. I found it easy to complete the required questionnaire and the response from them was immediate also from the financial side...
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Sarah
Muddy Paws
8 years ago
Good Afternoon,
Thank you for your recent review regarding your pet insurance purchase with VetsMediCover. We are pleased to hear that you found the purchase process easy and that you received all correspondence promptly.
We do offer an annual payment option and this option can be selected from the first page of the application. If you wish to amend your method of payment, then please contact us and we can arrange for this to be done.
I do hope that you will not be required to rely on our services in the immediate future and that your pet will be claim free for some time yet, but please be assured that should the need arise our customer service team are always ready to assist.
With kind regards
VetsMediCover
0121 308 8685
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Muddy Paws:
Very helpful and easy to use site
Sarah
Muddy Paws
8 years ago
Good Afternoon,
Thank you for your recent review regarding your pet insurance purchase with VetsMediCover. We are pleased to hear that you found our website easy to use and helpful.
We do hope that you will not be required to rely on our services in the immediate future, but please be assured that should the need arise our customer service team are always ready to assist.
Kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
8 years ago
I filled the form in on line but phoned them twice.
I found them to be very helpful both times and was very pleased with the service I received.
Sarah
Muddy Paws
8 years ago
Good Afternoon,
Thank you for your recent review regarding your pet insurance purchase with VetsMediCover. We are pleased to hear that you found our customer service team helpful.
I do hope that you will not be required to rely on our services in the immediate future, but please be assured that should the need arise our customer service team are always ready to assist.
Kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Muddy Paws:
Very good and very helpfu
Very good and very helpful
Sarah
Muddy Paws
8 years ago
Dear Mr Fryer,
Thank you for your recent review regarding your pet insurance purchase with VetsMediCover. It is always pleasing to receive good feedback from our customers.
I do hope that you will not be required to rely on our services in the immediate future, but please be assured that should the need arise our customer service team are always ready to assist.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
