Very good level of service, very helpful I only got the cover for one year but may extend,
Nigel Foley
Muddy Paws
7 years ago
Many thanks for your kind review, we always try to provide a 1st class service!
VetsMediCover
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Muddy Paws:
Good Value for money
Quick and simple application process the cover I needed for a price I was happy to pay
Nigel Foley
Muddy Paws
7 years ago
Many thanks Paul for your kind review, it's always good to hear that our process works well.
VetsMediCover
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Trusted Customer
Feefo Verified
8 years ago
Excellent Customer Service
Excellent Customer Service , Very Helpful Staff
Sarah
Muddy Paws
8 years ago
Good afternoon,
Thank you for your recent review regarding your pet insurance policy with VetsMediCover. It is always pleasing to receive positive feedback and to know that you found our customer service team helpful with your request.
If you should have any further queries or concerns regarding your cover, our customer services team are always happy to help!
With kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Muddy Paws:
It is good value for money they are very nice on the phone and when ever anyone ask me about pet insurance I always tell them who I'm with and say they are very good
Sarah
Muddy Paws
8 years ago
Good afternoon Mrs Hobbs,
Thank you for your recent review regarding your pet insurance policy with VetsMediCover. It is always pleasing to receive positive feedback from our customers and to know that you would be happy to recommend us.
If you should have any queries or concerns regarding your cover, our customer services team are always happy to help!
With kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
Northumberland
8 years ago
What Trusted Customer said about Muddy Paws:
Very quick to get insurance at a very competitive rate proof of how good it is will be if or when I need to make a claim.
Sarah
Muddy Paws
8 years ago
Good afternoon Mr Robertson,
Thank you for your recent review regarding your pet insurance purchase with VetsMediCover. We are pleased to hear that you found the purchase process quick and the premium competitive.
We hope that you will not need to contact us with regards to a claim in the immediate future and that your pet will be claim free for some time yet, but please be assured that should the need arise our customer service team are always ready to assist.
With kind regards
VetsMediCover
0121 308 8685
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Muddy Paws:
Easy to use great service
Sarah
Muddy Paws
8 years ago
Good Morning Mr Newton,
Thank you for your recent review regarding your pet insurance policy with VetsMediCover. It is always pleasing to receive positive feedback from our customers.
If you should have any queries or concerns regarding your cover, our customer services team are always happy to help!
With kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
Lincoln
8 years ago
What Trusted Customer said about Muddy Paws:
A clear description of the available cover I required and at a reasonable cost, so I signed up.
Sarah
Muddy Paws
8 years ago
Good Morning Mr Wood,
Thank you for your recent review regarding your pet insurance purchase with VetsMediCover. We are pleased to hear that you found the description of our products clear to understand and at a reasonable price.
We do hope that you will not be required to rely on our claims services in the immediate future and that your pet will be claim free for some time yet, but please be assured that should the need arise our customer service team are always ready to assist.
With kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Muddy Paws:
Everything seemed to go well. Somehow I never got the documents but after an e mail they were with me the same day.
Sarah
Muddy Paws
8 years ago
Good Morning Mr Graham,
Thank you for your recent review regarding your pet insurance policy with VetsMediCover. We are pleased to hear that the purchase process went well and that you eventually received your policy documents.
Please be assured that if you do have any further queries or concerns, our customer services team are always happy to help!
With kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
S Wales
8 years ago
What Trusted Customer said about Muddy Paws:
Happy so far
I had a quote from this company via a search engine and went onto their website to research the veterinary cover further. Their website was straightforward and all the information I wanted was easy...
Read more
Sarah
Muddy Paws
8 years ago
Good Morning Mrs Williams,
Thank you for your recent review regarding your pet insurance purchase with VetsMediCover. We are pleased to hear that you found the purchase process easy and that you were able to find all of the information you required from our website in order to assist with your final decision.
We do hope that you will not be required to rely on our claims services in the immediate future and that your pet will be claim free for some time yet, but please be assured that should the need arise our customer service team are always ready to assist.
With kind regards
VetsMediCover
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Trusted Customer
Feefo Verified
8 years ago
What Trusted Customer said about Muddy Paws:
Not used this insurance.. hope I never do..Got a healthy dog
Easy to talk to. right price
Sarah
Muddy Paws
8 years ago
Good Morning Mrs Rossi,
Thank you for your recent review regarding your pet insurance purchase with VetsMediCover. We are pleased to hear that you found our customer service team helpful and the premium was competitive.
Like you, we hope that you will not be required to rely on our services in the immediate future and that your pet will be claim free for some time yet, but please be assured that should the need arise our customer service team are always ready to assist.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
