Renewal was easy and the price remained competitive.
Admin
Muddy Paws
5 years ago
Thank you for our 5* review. We always like to hear our Renewal process is easy and that our prices remain competitive, should you need us in future, please call the Admin Team on 0121 308 8685 who will happily assist you, kind regardsVetsMediCover
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Trusted Customer
Feefo Verified
5 years ago
What Trusted Customer said about Muddy Paws:
Excellent service
Admin
Muddy Paws
5 years ago
Thank you for our 5* review! We do like to hear our service is excellent. We hope you do not need to speak to us in the near future, as this means your Pet is fit and well. Should you need us though, please call the Admin Team on 0121 308 8685, kind regards VetsMediCover
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Trusted Customer
Feefo Verified
Canterbury
5 years ago
What Trusted Customer said about Muddy Paws:
Good product but quite expensive
Very good cover and friendly staff ,good turnround if you need to claim. Only drawback the annual price increase .by over 50%
Admin
Muddy Paws
5 years ago
Thank you for our 4* review. It is good to hear that you are pleased with the Cover and experienced a good turn around on your Claim. We hope you do not need to speak to us in the near future, but if we can be of any further assistance, please call the Admin Team on 0121 308 8685 who will happily assist you, kind regards VetsMediCover
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Trusted Customer
Feefo Verified
5 years ago
5*
Always very friendly and helpful.
Admin
Muddy Paws
5 years ago
Thank you for your kind words and for the 5* review! Please do not hesitate to contact us if we can be of any assistance in future, kind regards VetsMediCover
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Trusted Customer
Feefo Verified
BORDON
5 years ago
What Trusted Customer said about Muddy Paws:
I haven't had to use them in practice at the moment and I hope not to in the coming months. It is just great to know they are there if needed.
Admin
Muddy Paws
5 years ago
Thank you for our 4* review. We are glad to hear you have not needed to contact us, as this means your Pet is well. If we can be of any assistance in future, please call the Admin Team on 0121 308 8685, who will be more than happy to assist in any way. Kind regards VetsMediCover
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Trusted Customer
Feefo Verified
5 years ago
What Trusted Customer said about Muddy Paws:
Always prompt action. Year on year premium increases are exlained well. Never any issues interpreting informationn from our vet.Documents accessible online.
Admin
Muddy Paws
5 years ago
Thank you for the 5* review. We do try to explain any increases clearly, as we appreciate an increase is not what our Policy Holders like to hear. We hope you do not need to contact us soon, as this means all is well with you and your pet, should you need us, please call the Admin Team on 0121 308 8685 and we will happily assist you where possible. Kind regards VetsMediCover
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Trusted Customer
Feefo Verified
5 years ago
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What Trusted Customer said about Muddy Paws:
Highly recommend
Great service even in lockdown plus the free vet online consultations was fabulous.
Admin
Muddy Paws
5 years ago
Thank you for our 5* review Janine. Glad to hear the online Vet Consultation service has been beneficial to you.We do hope you do not need our services in the near future, but please call the Admin Team on 0121 308 8685 if we can be of any further assistance. Kind regards VetsMediCover. ( PS loved the photo )
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Trusted Customer
Feefo Verified
5 years ago
What Trusted Customer said about Muddy Paws:
Quick and Easy Cover
Very quick and easy to get cover. I have not had to make a claim yet, but I am sure when I do, it will be as quick and easy as getting the insurance policy was.
Admin
Muddy Paws
5 years ago
Thank your for your 5* review Sarah.We are glad to hear you found obtaining cover from us quick and easy, and do hope that you do not need to Claim soon. However if you do, you will find our Claims process is as quick and easy as purchasing the Policy was. Please do not hesitate to contact us should you need any further assistance, kind regards VetsMediCover
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Trusted Customer
Feefo Verified
5 years ago
Excellent service
Easy to set up very good price for cover required. Very pleasant person I set up with documents clearly set out cover
Admin
Muddy Paws
5 years ago
Thank you for your 5* review. We are glad to hear you found the Application process easy and our Documents clear. We do hope you do not need to contact us too soon, however should we be of any further assistance, please do not hesitate to contact our Admin Team, kind regards, VetsMediCover
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Trusted Customer
Feefo Verified
Northampton
5 years ago
What Trusted Customer said about Muddy Paws:
Great pet insurance
The service for what we need for our new puppy is excellent. We needed good cover only wanted great the best which I think we have bought
Admin
Muddy Paws
5 years ago
Thank you for the 5* review Susan. We aim to provide excellent service to match our excellent cover. Should you need any assistance in future, please do not hesitate to contact our Admin Team who will do all they can to help you. Kind regards VetsMediCover
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
