Excellent telephone service from real human beings with common sense and good humour. They are nothing like call centre staff at VetsMediCover.. A claim for our injured cat I made a few years ago...
Read more
Admin
Muddy Paws
5 years ago
Thank you for our 5* review. We are very happy to hear your Claim was settled without fuss or quibble. We are delighted to hear we have good humour and common sense, especially in the current circumstances we find ourselves in. Should you need us, please call the Admin Team on 0121 308 8685 who will happily assist you, kind regards VetsMediCover
0
Share
JP
Jane Penny
Feefo Verified
5 years ago
What Jane Penny said about Muddy Paws:
Would recommend as very friendly and good value
Admin
Muddy Paws
5 years ago
Thank you for our 5* review. It is lovely to hear we are friendly and good value! Should we be of any further assistance in future, please call the friendly Admin Team on 0121 308 8685 who will happily assist you, kind regards VetsMediCover
0
Share
JH
John O'Halloran
Feefo Verified
5 years ago
What John O'Halloran said about Muddy Paws:
very good service
Admin
Muddy Paws
5 years ago
Thank you for our 5* review. We are delighted to hear we offer a good service, we do hope you do not need our service in the near future as this means your Pet is fit and well! Should you need us at all, please call the Admin Team on 0121 308 8685 who will happily assist you, kind regards VetsMediCover
0
Share
RH
Richard Hall
Feefo Verified
Beverley
5 years ago
What Richard Hall said about Muddy Paws:
Satisfied customer.
An easy no fuss approach to getting insured. All facets of the insurance clearly explained and it was easy to set up. Very happy to recommend this service.
Admin
Muddy Paws
5 years ago
Thank you for our 5* review. It is always good to hear the process of purchasing the Insurance is easy and that you are happy to recommend us. Should you need us in future, please call the Admin Team on 0121 308 8685 who will happily assist you, kind regards VetsMediCover
0
Share
Trusted Customer
Feefo Verified
5 years ago
Too too long
They took too long to review my claim because as far as I understood they had not linked my new address with my old - despite my phoning to inform them - and as a result kept asking for records they...
Read more
Admin
Muddy Paws
5 years ago
Thank you for your review. I am so sorry the claim took longer than you would have liked. I can see you advised the Admin Team of your new address and the Claims Team were notified of this new address immediately. Should you have any issues in future, please contact the Admin Team on 0121 308 8685 who will happily assist you, kind regards VetsMediCover
0
Share
JD
Judith Dewar
Feefo Verified
5 years ago
What Judith Dewar said about Muddy Paws:
Excellent service
Good servive
Admin
Muddy Paws
5 years ago
Thank you for our 4* review. We are always delighted to hear we offer excellent service. Should you need to contact us please call the Admin Team on 0121 308 8685 who will happily assist you, kind regards VetsMediCover
0
Share
TB
Tim Bennett
Feefo Verified
5 years ago
What Tim Bennett said about Muddy Paws:
Vey helpful and efficient
So easy to book in and choose a vet. Very sympathetic and knowledgeable.
Admin
Muddy Paws
5 years ago
Thank you for our 5* review. It is always good to hear the process is simple and you were happy with the service provided. Please do not hesitate to contact our Admin Team if we can be of any further assistance, kind regards VetsMediCover
0
Share
NT
Nick Threlfall
Feefo Verified
Wood Green
5 years ago
What Nick Threlfall said about Muddy Paws:
Friendly and professional service, very happy
Quick and professional service, saw my dog at very short notice in an emergency - no dramas and very reassuring
Admin
Muddy Paws
5 years ago
Thank you for our 5* Feefo review. It is good to hear you are happy with the service provided. Should you need us in future, please call the Admin Team on 0121 308 8685 who will happily assist you, kind regards VetsMediCover
0
Share
Trusted Customer
Feefo Verified
5 years ago
Nothing to complain about. Everything is good and I am pleased with the cover
Admin
Muddy Paws
5 years ago
Thank you for our 5* review. We are very happy to hear you are pleased with the cover. Should you need to contact us in future, please call the Admin Team on 0121 308 8685 who will happily assist you, kind regards VetsMediCover
0
Share
DA
Diana Ardley
Feefo Verified
5 years ago
What Diana Ardley said about Muddy Paws:
It was easy to make a claim which I initiated with a telephone call. I didn't have to wait to long to receive the payment.
Admin
Muddy Paws
5 years ago
Thank you for our 4* review. We do like to hear that the Claims process is as easy as it can be and that your payment was received quickly, we hope your Pet has made a speedy recovery. Please do not hesitate to contact us in future should we be of any further assistance, kind regards VetsMediCover
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
