Thank you for our 5* review, we are delighted to hear you are happy with your cover. Please do not hesitate to contact us in future if we can be of any assistance, kind regards VetsMediCover
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Trusted Customer
Feefo Verified
4 years ago
Excellent
Renewing the contract could not have been easier. Would definitely recommend this to everyone.
Admin
Muddy Paws
4 years ago
Thank you for our 5* review. We are very happy to hear you found the Renewal process easy as this is important, we are even happier to hear you would recommend us, thank you. If we can be of any assistance in future please contact the Admin Team on 0121 308 8685, kind regards VetsMediCover
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Trusted Customer
Feefo Verified
4 years ago
Excellent coverage and communication. Very reasonable prices too.
Admin
Muddy Paws
4 years ago
Thank you for our 4* review. We are delighted to hear you are happy with the Policy and our communications, kind regards VetsMediCover
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TG
Tash Gilbert
Feefo Verified
4 years ago
What Tash Gilbert said about Muddy Paws:
Great cover
Always very clear instruction in their policies. Any chsnges they always let you know in advance
Admin
Muddy Paws
4 years ago
Thank you for our 5* review. It is always good to hear our Policies are as clear as possible and we do like to advise our Policy holders of any changes well in advance.
If we can be of any assistance in future please contact the Admin Team on 0121 308 8685, kind regards
VetsMediCover
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BP
Bryan Parris
Feefo Verified
4 years ago
What Bryan Parris said about Muddy Paws:
hassle free
excellent. Very quick, concise and very helpful.
Admin
Muddy Paws
4 years ago
Thank you for our 5* review. We are very happy to hear we are quick, concise and helpful. We do hope you do not need us anytime soon as this means your Pet is fit and well, if we can be of any assistance please contact the Admin Team on 0121 308 8685 who will happily assist you. Kind regards VetsMediCover
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SH
Susan Hubbard
Feefo Verified
Northampton
4 years ago
What Susan Hubbard said about Muddy Paws:
Great insurance
We have never had to use the cover but you keep us updated which we are hapoy about
Ben
Muddy Paws
4 years ago
Thank you for our 5* review.
We are so pleased to hear that you are happy with our service.
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Linda Senior
Feefo Verified
4 years ago
What Linda Senior said about Muddy Paws:
Price increase again
Since there had been no claim ever why a price increase.
Ben
Muddy Paws
4 years ago
Hi there,
Thank you for your feedback. We are sorry that you are not satisfied with your price increase. There are a number of factors which impact on the premiums for example, the rising costs in veterinary care, alongside the age and breed of your pet will all have an impact. However, we do everything we can do keep this as minimal as possible.
Please don't hesitate to get in touch if you have any further questions.
Many thanks
VMC Team
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Trusted Customer
Feefo Verified
4 years ago
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I was extremely pleased with the service my best pall (Charlie) received from my vets
Ben
Muddy Paws
4 years ago
Thank you very much for your feedback.
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Rachel Martin
Feefo Verified
4 years ago
What Rachel Martin said about Muddy Paws:
They were very good but a little slow
They were very good but a little slow
Ben
Muddy Paws
4 years ago
Thank you for your feedback. We are pleased to hear you are happy overall however we will look at processes within VetsMediCover to see what we can do to improve.
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Trusted Customer
Feefo Verified
4 years ago
Easy transaction.
Fair price. Easy payment. Fortunately not had to uses them to date!
Ben
Muddy Paws
4 years ago
Thank you very much for your feedback, we are pleased to hear you are satisfied so far with us.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
