No problems so far. But not keen on them using the company Premium Credit when paying monthly as I have had problems in the past cancelling agreements with them.
Francesca
Muddy Paws
9 years ago
Sorry to hear about problems with Premium Credit, is that all sorted now? If you contact the office on admin@vetsmedicover.co.uk they will be more than happy to help!
Thanks very much for leaving feedback, it is appreciated and helps us to improve.
All the best,
Francesca
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Benjamin Woolliss
Feefo Verified
9 years ago
What Benjamin Woolliss said about Muddy Paws:
So far so good
Been insured 1.5yrs but never needed to claim so can't comment to much. Setting up insurance was easy an fast and on bank holidays/easter/xmas I get emails with emergency telephone numbers if I need...
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Francesca
Muddy Paws
9 years ago
Thank you so much for your feedback. We really appreciate it. Let us know if we can help you with anything by contacting admin@vetsmedicover.co.uk. All the best, Team VMC
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Sharon Fenwick
Feefo Verified
biggleswade
9 years ago
What Sharon Fenwick said about Muddy Paws:
I claimed for my 6mth old puppy who was diagnosed with parvovirus, my claim...
I claimed for my 6mth old puppy who was diagnosed with parvovirus, my claim was settled quickly and without fuss
Francesca
Muddy Paws
9 years ago
Thank you so much for your lovely feedback. We really appreciate it. Let us know if we can help you with anything. All the best, Team VMC
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Sophie Pearson
Feefo Verified
9 years ago
What Sophie Pearson said about Muddy Paws:
Lovely and reliable
Easy to deal with and prompt payment to vets. Really helpful customer service
Francesca
Muddy Paws
9 years ago
Thank you so much for your lovely feedback. We really appreciate it. Let us know if we can help you with anything. All the best, Team VMC
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
All the best,
Francesca