Delightful gentleman dealt with my call. Great customer service skills, ver...
Delightful gentleman dealt with my call. Great customer service skills, very impressed.
Francesca
Muddy Paws
9 years ago
Dear Mr Burt,
Thank you so much for your feedback. David will be delighted with your comments.
Do let us know if you need anything.
All the best,
VetsMediCover
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Maria Parnell
Feefo Verified
Mid Glamorgan, South Wales UK
9 years ago
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What Maria Parnell said about Muddy Paws:
Simply the best pet insurance provider on the market
I have all 4 of my dogs insured via VMC, the service is second to none in the pet insurance market. Fast response, simple and easy to deal with. Would highly recommend. my Wire Fox Terrier developed...
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Francesca
Muddy Paws
9 years ago
Dear Maria,
Thank you so much for sharing your feedback and photos. We are delighted to hear that you are happy with our service.
Do let us know if you need anything.
All the best,
VetsMediCover
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Stuart Buchan
Feefo Verified
9 years ago
What Stuart Buchan said about Muddy Paws:
Excellent value when you compare to pet plan . Not claimed yet a day hope n...
Excellent value when you compare to pet plan . Not claimed yet a day hope not to but very helpful staff at point of purchase
Francesca
Muddy Paws
9 years ago
Dear Mr Buchan,
Thank you very much for leaving your feedback, we really appreciate your comments.
Many thanks,
Team VMC
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Carol Pennell
Feefo Verified
Wickford
9 years ago
What Carol Pennell said about Muddy Paws:
Excellent service by VetsMediCover
Friendly and professional service
Francesca
Muddy Paws
9 years ago
Delighted to hear this! Thank you for taking the time to leave a review.
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Trusted Customer
Feefo Verified
9 years ago
Very good service
Dealt with claim very swiftly and kept me informed on progress. Very good.
Francesca
Muddy Paws
9 years ago
The VetsMediCover team really appreciate this Review! Thank you for getting back to us, let us know if you need anything else.
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Jonathan Burton
Feefo Verified
9 years ago
What Jonathan Burton said about Muddy Paws:
Their approach has reduced the stress when my dog was seriously ill
I have been very impressed with VetsMedicover. My dog has a chronic condition (Addison's disease) that has meant both emergency hospitalisation twice this year plus expensive medication for life....
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Francesca
Muddy Paws
9 years ago
Thank you for leaving this Review of VetsMediCover, we really appreciate it.
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Debbie King
Feefo Verified
9 years ago
What Debbie King said about Muddy Paws:
Excellent service by VetsMediCover
Great service
Francesca
Muddy Paws
9 years ago
Dear Debbie,
Thank you for leaving a review with us! Please do follow us on Facebook and link to our blog to keep up to date on our progress!
Thanks for your review Bruce! The VetsMediCover team love happy feedback!
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Francesca Howe
Feefo Verified
9 years ago
What Francesca Howe said about Muddy Paws:
Very quick and efficient service from asking for a claims form to paying ou...
Very quick and efficient service from asking for a claims form to paying out for a claim.
Francesca
Muddy Paws
9 years ago
Dear Francesca,
Thank you very much for leaving a review. We really appreciate it. Do follow our blog and social media so you can be up to date on any improvements we make to the policy. We really are always trying to improve our service and are glad to hear that claims were efficient. Reducing prices and ensuring our customers know they are getting value for money is our priority. Do get in touch if you have questions at your next renewal.
Took out lifetime cover& once dog got to 8 pre-existing conditions became excluded
Francesca
Muddy Paws
9 years ago
Thank you very much for your review and it was really interesting to talk to you, I will be contacting your vet about our insurance as he sounds great. If you have any problems or need anything in the future, please do contact us on admin@vetsmedicover.co.uk.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Thank you so much for your feedback. David will be delighted with your comments.
Do let us know if you need anything.
VetsMediCover