Always helpful when I rang and clear with any queries I had. Also never had any trouble with claims
Would recommend
Admin
Muddy Paws
5 years ago
Thank you for our 5* review. We are delighted to hear we are helpful and answered any queries you may have had. We love to hear we would be recommended to other pet owners, kind regards VetsMediCover
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Alasdair Campbell
Feefo Verified
5 years ago
What Alasdair Campbell said about Muddy Paws:
Friendly helpful service
Very friendly and easy to use application process for a claim, which they paid out in full when my dog required treatment. Highly recommend them!
Admin
Muddy Paws
5 years ago
Thank you for our 5* review. We are always happy to hear we are friendly and your recent Claim was settled in full, we hope your Pet has made a full recovery. Please do not hesitate to contact us in future if we can be of any further assistance, kind regards VetsMedCover
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MC
Michael Carter
Feefo Verified
5 years ago
What Michael Carter said about Muddy Paws:
Expensive
I've not used them in a.long time. I think they're expensive
Admin
Muddy Paws
5 years ago
Thank you for our review, our Admin Team are always ready to assist you if you should need us in future, kind regards VetsMediCover
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LP
Lisa Partridge
Feefo Verified
London
5 years ago
What Lisa Partridge said about Muddy Paws:
Freindly efficient staff
Excellent telephone service from real human beings with common sense and good humour. They are nothing like call centre staff at VetsMediCover.. A claim for our injured cat I made a few years ago...
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Admin
Muddy Paws
5 years ago
Thank you for our 5* review. We are very happy to hear your Claim was settled without fuss or quibble. We are delighted to hear we have good humour and common sense, especially in the current circumstances we find ourselves in. Should you need us, please call the Admin Team on 0121 308 8685 who will happily assist you, kind regards VetsMediCover
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JP
Jane Penny
Feefo Verified
5 years ago
What Jane Penny said about Muddy Paws:
Would recommend as very friendly and good value
Admin
Muddy Paws
5 years ago
Thank you for our 5* review. It is lovely to hear we are friendly and good value! Should we be of any further assistance in future, please call the friendly Admin Team on 0121 308 8685 who will happily assist you, kind regards VetsMediCover
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JH
John O'Halloran
Feefo Verified
5 years ago
What John O'Halloran said about Muddy Paws:
very good service
Admin
Muddy Paws
5 years ago
Thank you for our 5* review. We are delighted to hear we offer a good service, we do hope you do not need our service in the near future as this means your Pet is fit and well! Should you need us at all, please call the Admin Team on 0121 308 8685 who will happily assist you, kind regards VetsMediCover
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RH
Richard Hall
Feefo Verified
Beverley
5 years ago
What Richard Hall said about Muddy Paws:
Satisfied customer.
An easy no fuss approach to getting insured. All facets of the insurance clearly explained and it was easy to set up. Very happy to recommend this service.
Admin
Muddy Paws
5 years ago
Thank you for our 5* review. It is always good to hear the process of purchasing the Insurance is easy and that you are happy to recommend us. Should you need us in future, please call the Admin Team on 0121 308 8685 who will happily assist you, kind regards VetsMediCover
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Trusted Customer
Feefo Verified
5 years ago
Too too long
They took too long to review my claim because as far as I understood they had not linked my new address with my old - despite my phoning to inform them - and as a result kept asking for records they...
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Admin
Muddy Paws
5 years ago
Thank you for your review. I am so sorry the claim took longer than you would have liked. I can see you advised the Admin Team of your new address and the Claims Team were notified of this new address immediately. Should you have any issues in future, please contact the Admin Team on 0121 308 8685 who will happily assist you, kind regards VetsMediCover
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JD
Judith Dewar
Feefo Verified
5 years ago
What Judith Dewar said about Muddy Paws:
Excellent service
Good servive
Admin
Muddy Paws
5 years ago
Thank you for our 4* review. We are always delighted to hear we offer excellent service. Should you need to contact us please call the Admin Team on 0121 308 8685 who will happily assist you, kind regards VetsMediCover
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TB
Tim Bennett
Feefo Verified
5 years ago
What Tim Bennett said about Muddy Paws:
Vey helpful and efficient
So easy to book in and choose a vet. Very sympathetic and knowledgeable.
Admin
Muddy Paws
5 years ago
Thank you for our 5* review. It is always good to hear the process is simple and you were happy with the service provided. Please do not hesitate to contact our Admin Team if we can be of any further assistance, kind regards VetsMediCover
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
