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VeloLife Reviews | Customer Service Reviews for https://www.feefo.com/reviews/velolife | Feefo

Displaying all 80 reviews

Jim Maccoll

Birmingham

9 months ago

Date of purchase: 16/09/2024

What Jim Maccoll said about VeloLife:

Cube

The quote and the cover offered were very good, I’ve just got one query: The quoted value of my bicycle is £2’000, but that’s what I actually paid after haggling a deal, the retail price for the...

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Jonathan

VeloLife

9 months ago

Hi Jim, thanks very much for leaving us feedback, we really appreciate it. We'll give you a call to dicuss your query

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Andrew Emmett

9 months ago

Date of purchase: 27/07/2024

Jonathan

VeloLife

9 months ago

Thanks for taking the time to leave us a rating, much appreciated!

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Trusted Customer

9 months ago

Date of purchase: 05/07/2024

Jonathan

VeloLife

9 months ago

Thanks very much for the 5 star rating!

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Kit Davidson

9 months ago

Date of purchase: 31/10/2024

Jonathan

VeloLife

9 months ago

Thanks for the 5 stars!

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Nick

London

9 months ago

Date of purchase: 29/10/2024

What Nick said about VeloLife:

Transparency

The price that was quoted in the initial email I received was less than the price I ended up paying. Transparency is important.

Jonathan

VeloLife

9 months ago

Hi Nick, thanks for leaving us feedback, it's much appreciated. We've looked at your details and can see that the email you received displayed the premium that you paid last year rather than your renewal premium. Our pricing structure changed this year which is why you paid slightly more this year. We hope that clears things up for you, and thanks for being a loyal customer for 3 years! Regards, The VeloLife Team

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Trusted Customer

9 months ago

Date of purchase: 22/08/2024

Brilliant

A very helpful team ... Thank you

Jonathan

VeloLife

9 months ago

Thanks very much for the feedback, we really appreciate it!

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Trusted Customer

9 months ago

Date of purchase: 08/10/2024

Jonathan

VeloLife

9 months ago

Thanks for taking the time to give us 5 stars!

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Sue Sturgeon

Guildford

9 months ago

Date of purchase: 20/09/2024

What Sue Sturgeon said about VeloLife:

A good deal

Clear and concise what the expectation is of the insured

Jonathan

VeloLife

9 months ago

Thanks Sue, we really appreciate the feedback and the 5 stars

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Alan Hardy

9 months ago

Date of purchase: 23/10/2024

Jonathan

VeloLife

9 months ago

Thanks for the 5 stars Alan, much appreciated!

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Tina Benfield

Northamptonshire

9 months ago

Date of purchase: 17/07/2024

What Tina Benfield said about VeloLife:

Velo for cycling life

Easy to set up the package required. Got help when needed to understand what was covered and how to determine level of cover and what was needed to ensure cover was valid, level of locks for example.

Jonathan

VeloLife

9 months ago

Thanks Tina, we really appreciate your feedback and the 5 stars!

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About VeloLife

The best bike retailers and manufacturers in the UK work with us for a good reason, we share the belief of supplying quality products with exceptional customer service. We support and protect cyclists and their families by supplying the most complete cover in cycling. We also go beyond just insuring your bike with further insurance products such as health, income protection and life insurance. We empower our members to live an active life through the rewards of innovative partnerships. Cycling improves wellbeing, whether you use your bike for commuting, leisure or fitness and we bring peace of mind for you and loved-ones with the comprehensive cover we offer. We offer more than just theft and damage insurance for your bike, a whole host of protection products for you and your family. We are the only bike insurance firm to work with Vitality and MetLife, the award-winning health & life insurance providers.

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01908 92 92 30

55 Station Road, Beaconsfield, Buckinghamshire, Northamptonshire, HP9 1QL, United Kingdom

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