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Van Meuwen Reviews | Customer Service Reviews for https://www.feefo.com/reviews/van-meuwen | Feefo

Displaying all 19,295 reviews

Trusted Customer

18 days ago

Date of purchase: 11/04/2025

Great plants, excellent service

Great service as always.

Product reviews

Ray Clark

Havant

19 days ago

Date of purchase: 26/06/2025

What Ray Clark said about Van Meuwen:

Poor delivery

A better service than my last order. But it's all part of my last dead delivery,so I'll hold my judgement and see if the replacement is sent. Its nearly 3 weeks into July and nothing yet!!Overall a...

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Product reviews

Vasco Coelho

19 days ago

Date of purchase: 20/06/2025

What Vasco Coelho said about Van Meuwen:

Very helpful

Product reviews

Trusted Customer

2 months ago

Date of purchase: 02/05/2025

arrived on time good condition

good

Ryan B

Van Meuwen

20 days ago

Thank you for your feedback. We're glad to hear you were pleased with your experience. Your comments will be shared with the team. Kind regards, Ryan, Customer Care

Trusted Customer

20 days ago

I was asked too early about begonias. They have now sprouted and growing

Product reviews

Trusted Customer

20 days ago

Date of purchase: 30/04/2025

Taking two months to acknowledge there might be a problem is unacceptable

First of all, taking two months to even acknowledge there might be a problem is 100% unacceptable. Then to write a banal response effectively washing your hands of everything is also not acceptable....

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Product reviews

Susan Laird

Renfrew

2 months ago

Date of purchase: 31/03/2025

What Susan Laird said about Van Meuwen:

Never again.

Service was ok. Delivery was dreadful Plants dead or dying

Ryan B

Van Meuwen

20 days ago

I’m very sorry to hear that your delivery experience was poor and that many of the plants arrived dead or dying. While I’m glad the service was acceptable, your feedback will be passed on to help us improve both our delivery and plant quality. Kind regards, Ryan, Customer Care

Susan Laird

20 days ago

Plants that I have saved. I am baffled that they are not growing.. why is that?

Product reviews

Trusted Customer

2 months ago

Date of purchase: 03/04/2025

Oh well!

The planters arrived promptly and ‘looked’ ok initially.

Hannah L

Van Meuwen

21 days ago

Thank you for your feedback. We're pleased to hear the planters arrived promptly and made a good initial impression. Kind regards, Hannah Van Meuwen Customer Care

Trusted Customer

21 days ago

I was very pleasantly surprised to receive feedback following my feedback. I appreciate the offer sent and accept it with most grateful thanks.

Product reviews

Hannah L

Van Meuwen

21 days ago

We’re very sorry to hear that, despite your careful attention and following the instructions, only two of the plants have survived. We understand how disappointing this must have been, especially after doing everything right. We’ve contacted you directly to resolve the matter, and your feedback has been passed on to our growing and quality control teams for review. Kind regards, Hannah Van Meuwen Customer Care

Trusted Customer

21 days ago

I was most pleasantly surprised to receive feedback following my previous feedback. The offer is most gratefully accepted and with many thanks.

Trusted Customer

21 days ago

Date of purchase: 19/06/2025

Begonia

Great

Product reviews

Trusted Customer

29 days ago

Date of purchase: 10/06/2025

Disappointed

Long delivery time.

Clare

Van Meuwen

21 days ago

Good afternoon, I’m sorry to hear that your delivery took longer than expected. We always aim to dispatch plants as quickly as possible, but occasionally delays can occur due to factors beyond our control. If you experience any further issues or have concerns, please don’t hesitate to contact our Customer Care team. Best regards, Clare

Trusted Customer

21 days ago

Thank you for your positive response. I appreciate the voucher offer.

Product reviews

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Clare

Van Meuwen

21 days ago

Good afternoon, I’m sorry to hear the Eton Mess hanging baskets did not meet your expectations in terms of colour balance. It’s good to know the plants are healthy and growing well, though. Sometimes petunias can be quite vigorous, which may affect the overall appearance. Due to the disappointment caused, I have sent an email to the address provided in your review, in the hope that I can resolve this issue for you. Best regards, Clare

Trusted Customer

21 days ago

Happy with response.

Donna Harris

Keighley

22 days ago

Date of purchase: 24/06/2025

What Donna Harris said about Van Meuwen:

Patience when it comes to plants!

Seemed ages for these to arrive but as always they turned up and now I can’t wait to see them grow 🥰

Clare

Van Meuwen

21 days ago

Good morning, Thank you for your lovely review. We really appreciate your patience—some plants do take a little longer to arrive, especially when we're waiting for the perfect condition to send them. I'm so pleased to hear they’ve now arrived safely, and I hope they bring you plenty of enjoyment as they grow! Wishing you a wonderful season in the garden. Best regards, Clare

Product reviews

Clare

Van Meuwen

21 days ago

Good morning, Thank you for your feedback on SunBelievable™ Brown Eyed Girl. I'm sorry to hear the plants aren’t growing as vigorously as expected just yet. Regular feeding and a sunny spot should certainly help encourage stronger growth, especially as the season progresses. If you need any specific care tips or support along the way, we’re always here to help. We hope they soon reward you with plenty of bright blooms. Best regards, Clare

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About Van Meuwen

Established as a producer of tulip and daffodil bulbs in 1973, Van Meuwen diversified into mail order in 1977. Today Van Meuwen is a horticultural mail order specialist, working hard to ensure you receive the best quality plants and bulbs, delivered direct to your home at affordable prices. Our range includes familiar, well-established favourites as well as exciting new varieties: our buyers are on a constant search for new and exclusive ideas from all parts of the world, so you'll find something different every year.

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0333 400 0022

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

Begonia x tuberhybrida Illumination Mixed

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Van Meuwen Reviews

Sunflower SunBelievabletrade Brown Eyed GirlMore reviews of this product (93)View product websiteOrdered these plants last year too, flower constantly into the autumn a beautiful addition to my garden.

Lavatera x clementii Barnsley BabyMore reviews of this product (101)View product websiteAll potted up and institute unfortunately its wet and dark so no photos

Geranium Jackpot Mixed F1 HybridMore reviews of this product (669)View product websiteMost of them arrived late and either dead or worse for whare. I' spoke to them on the delivery date and explained what I was deliverd and was told I'd get another replacement delivery in July but...Read all

Sunflower SunBelievabletrade Brown Eyed GirlMore reviews of this product (93)View product websiteA bit disappointed but hopefully it'll be better

Begonia x tuberhybrida Fringed Fimbriata MixedMore reviews of this product (21)View product websitenone of them have sprouted

Nurserymans Choice Geranium Plant CollectionMore reviews of this product (36)View product websitearrived in good condition

Nurserymans Choice Large PlantsMore reviews of this product (6)View product websiteAll covered in my comments provided.

Best Value Perennial CollectionMore reviews of this product (105)View product websitePlants were fine, the reality that the price dropped a lot just after my purchase was not.

Begonia Sun Dancer MixedMore reviews of this product (6)View product websiteOut of 24 plugs I could only save 8. Rest were dead or dying on arrival. I have put those into a hanging basket g basket to see if they revive.

Thunbergia Sunny Susy CollectionMore reviews of this product (58)View product websiteDespite following the instructions to the letter, I have but 2 surviving plants left. They looked a little sad when they arrived but perked up with some water - the. All but 2 just ‘gave up’. Oh...Read all

Begonia Nonstop Rose PetticoatMore reviews of this product (13)View product websiteVery nice plants arrive well packed and in good condition

Eton MessMore reviews of this product (22)View product websiteHaving waited a long time for these hanging baskets to arrive I was very disappointed when they did. The petunias are too dominant and the other flowers hardly show so the overall effect is dark...Read all

Sunflower SunBelievabletrade Brown Eyed GirlMore reviews of this product (93)View product websiteNot growing as big as I had expected but will keep feeding and see how things grow.

Phlomis tuberosa Bronze FlamingoMore reviews of this product (1)View product websiteSmall plants but look healthy…… looking forward to seeing them grow 🥰

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