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Van Meuwen Reviews | Customer Service Reviews for https://www.feefo.com/reviews/van-meuwen | Feefo

Displaying all 19,203 reviews

Trusted Customer

11 months ago

Date of purchase: 05/06/2024

So very disappointed

I am still waiting for the second pot as promised by customer relations

Naomi

Van Meuwen

11 months ago

I am sorry if we only sent 1 instead of the 2 plants you ordered. The replacement order has been requested but you were away so it was delayed to ensure you are back to receive it. The order should be sent by tomorrow and I hope it arrives safely. Many thanks for your feedback. Kindest regards, Naomi, Van Meuwen Customer Care.

Trusted Customer

11 months ago

Thank you for your prompt response. It would perhaps have been a good idea to let me know the timescale you were planning on to save concern. With thanks

Megan

Van Meuwen

11 months ago

We will certainly take your feedback on board. Kindest regards, Meg. Van Meuwen customer care.

Product reviews

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Naomi

Van Meuwen

11 months ago

I am sorry if there was a picking error with the Buddleja Flower Power plants. The second plant should be sent by tomorrow and apologies for any inconvenience this may be causing. Kindest regards, Naomi, Van Meuwen Customer Care.

Trusted Customer

11 months ago

Many thanks.

Megan

Van Meuwen

11 months ago

We are happy to help. Kindest regards, Meg. Van Meuwen customer care.

Charlie Rattray

11 months ago

Date of purchase: 13/06/2024

What Charlie Rattray said about Van Meuwen:

Excellent service and excellent delivery thanks

Megan

Van Meuwen

11 months ago

Hello Charlie. Thank you for your fantastic feedback, I am delighted to learn of this. Happy gardening! Kind regards, Megs

Product reviews

Patricia Noden

Wakefield

11 months ago

Date of purchase: 20/05/2024

What Patricia Noden said about Van Meuwen:

Van Meuwen is a first-class company

The service from Van Meuwen is first class the packing is perfect. I have never had a spoiled plant and the time of delivery is always right.

Megan

Van Meuwen

11 months ago

Patricia, your review has made our day. Your 5 star feedback is the sunlight that fuels our passion for gardening. Thank you! Kindest regards, Meg. Van Meuwen customer care.

Product reviews

lorraine weston

birchington

11 months ago

Date of purchase: 13/06/2024

What lorraine weston said about Van Meuwen:

blaze away

always keeps customer in loop for delivery and good info contained in e mails if late

Naomi

Van Meuwen

11 months ago

Thank you for your 5 stars Lorraine. It is great to know we keep you informed of the order progress and we appreciate your comments regarding our service. Kindest regards, Naomi, Van Meuwen Customer Care.

Product reviews

P E STANILAND

Willenhall

1 year ago

Date of purchase: 22/05/2024

What P E STANILAND said about Van Meuwen:

Poor plants

Poor

Sarah

Van Meuwen

12 months ago

Thank you so much for taking the time to leave some feedback on the service. Kindest regards, Sarah Van Meuwen customer care

P E STANILAND

11 months ago

After my complaint, I was really surprised when I was reimbursed which I did not expect.

Product reviews

Don Conyers

Hythe, Kent

11 months ago

Date of purchase: 02/05/2024

What Don Conyers said about Van Meuwen:

Great healthy plants

Very healthy plants, thank you

Product reviews

Trusted Customer

12 months ago

Date of purchase: 30/05/2024

honest

plants not in good condition. upset by this.

Becky Mayes

Van Meuwen

11 months ago

Thank you for taking the time to leave a review, we are sorry to hear you are disappointed with your order. Your comments will be passed onto the relevant department. Kind regards, Becky Van Meuwen Customer Service

Trusted Customer

11 months ago

thanks for your response.

Product reviews

Norma Zaccaria

Cardiff

11 months ago

Date of purchase: 20/05/2024

What Norma Zaccaria said about Van Meuwen:

Faultless service!!

The service I received from Vanmeuwan was excellent.When I have contacted them I have always received excellent customers service.Delivered on time and in excellent condition.My begonias look...

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Megan

Van Meuwen

11 months ago

Wow! Thank you so much Norma for your fabulous review, this has brightened up our day. We are delighted to hear you are pleased with our excellent customer service, reviews like yours are vital in helping us continue to provide the best service possible. Thank you again for your 5 stars. Kindest regards, Meg. Van Meuwen Customer care.

Product reviews

Mr Owen

Haverfordwest

12 months ago

Date of purchase: 11/06/2024

What Mr Owen said about Van Meuwen:

Great quality and value for money

I order a lot from Van Meuwen and am rarely disappointed with the plants I receive . If there is a problem with any, the company always recompense with replacements or credit if unavailable ....

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Megan

Van Meuwen

11 months ago

Hello Mr Owen. Thank you for your taking the time to leave a review with us. I am delighted to hear of your feedback, wishing you all the best with your gardening plans this year. Kindest regards, Megs

Product reviews

theresa bayles

Ipswich

12 months ago

Date of purchase: 02/05/2024

What theresa bayles said about Van Meuwen:

Brown eyed girl mini sunflower

Excellent service. Couldn’t fault their service Was kept up to date with everything

Naomi

Van Meuwen

12 months ago

Many thanks for your 5 star review Theresa. It is great to know you are happy with the service we provide and appreciate your lovely feedback. Kindest regards, Naomi, Van Meuwen Customer Care.

Product reviews

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About Van Meuwen

Established as a producer of tulip and daffodil bulbs in 1973, Van Meuwen diversified into mail order in 1977. Today Van Meuwen is a horticultural mail order specialist, working hard to ensure you receive the best quality plants and bulbs, delivered direct to your home at affordable prices. Our range includes familiar, well-established favourites as well as exciting new varieties: our buyers are on a constant search for new and exclusive ideas from all parts of the world, so you'll find something different every year.

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0333 400 0022

Poplar Lane, Ipswich, Suffolk, IP8 3BU, United Kingdom

Begonia x tuberhybrida Apricot Shades Improved F1 Hybrid

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Van Meuwen Reviews

Buddleja Flower PowerMore reviews of this product (2)View product websiteI only received one boxed, potted plant out of two ordered. I am still awaiting a result two weeks later!

Petunia Evening ScentsationMore reviews of this product (4)View product websiteThey were big and they are all good

Begonia NonStop Joy Rose PicoteeMore reviews of this product (5)View product websiteGreat plants and growing great thanks

Marigold F1 Zenith MixedMore reviews of this product (17)View product websiteI have grown these marigolds for a number of years. They make a beautiful show. They get better as the year goes on and they are trouble free as far as pests are concerned. Love them!

Petunia Evening ScentsationMore reviews of this product (4)View product websitegood strong colour they are still need developing but hopeful good bloom

Bacopa BlutopiaMore reviews of this product (1)View product websitebased stars on last purchase as flowers still new and waiting for bloom to develop good price paid

Petunia Double Cascade Burgundy Plum VeinMore reviews of this product (5)View product websitestrong colour waiting for blooms to develop good price paid

Thunbergia alata Sunny Susy CollectionMore reviews of this product (57)View product websiteFailed to grow - very disappointed !

Sunflower SunBelievabletrade Brown Eyed GirlMore reviews of this product (77)View product websiteGrew these last year, and this years are off to a flying start.

Verbena Quartz MixMore reviews of this product (64)View product websitenot good. died in no time

Alyssum Clear Crystal MixedMore reviews of this product (7)View product websitenot good at all - died after a few days

Aster Starlight MixedMore reviews of this product (9)View product websitesame as rest. not good died in no time.

Begonia OrgandyMore reviews of this product (73)View product websiteLovely healthy begonias.I have tried other suppliers ,but these are the best.I will definitely buy each year from Vanmewan.Excellent service and plants.

Begonia Nonstop MixedMore reviews of this product (216)View product websiteThese plants arrived at the time the company said they would in great condition . Great quality and healthy looking plants which are in the pots and looking great . Thanks

Gazania Tiger Stripes MixedMore reviews of this product (51)View product websiteAs always plants arrived at the time stated on the order . Lovely , healthy plugs which have grown into fantastic plants . Thanks

Sunflower SunBelievabletrade Brown Eyed GirlMore reviews of this product (77)View product websiteI ordered two of these plants. When they arrived they were in brilliant condition not dry like some others. Packaged well and would definitely use again

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