How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

V12 Retail Finance Reviews

http://www.v12retailfinance.com

EXCEPTIONAL

Service

ratings over the past year

Displaying all 5,265 reviews

Trusted Customer

10 years ago

What Trusted Customer said about V12 Retail Finance:

Szybko sprawnie bez zbędnych pytań

Trusted Customer

Nottinghamshire

10 years ago

What Trusted Customer said about V12 Retail Finance:

very good service easy on line application

Trusted Customer

Essex

10 years ago

What Trusted Customer said about V12 Retail Finance:

1st class

Super customer service Very helpful

Trusted Customer

London

10 years ago

What Trusted Customer said about V12 Retail Finance:

Pathetic

I've never used your service in my entire life! Take me off whatever list you have put me on and may this be a reminder that you don't send these review emails to anyone who hasn't used your services!

Carl

V12 Retail Finance

10 years ago

Dear Miss Jeba, Please accept my apology for the inconvenience caused. I have tried to contact you this morning, but unfortunately I was unable to reach you. In order for us to be able to address your concerns with you directly, please contact our Customer Services Department on 02920 468 900 at your earliest convenience.

Trusted Customer

10 years ago

I believe it was a misunderstanding and I jumped to conclusions because I've been signed up to many random feefo reviews before. Please accept my apology and thank you for your patience.

Trusted Customer

10 years ago

Quick easy and accesible ! Just the ticket when you need a more expensive item.

Trusted Customer

Newarthill Motherwell

10 years ago

What Trusted Customer said about V12 Retail Finance:

Excellent first class service and highly recommended.

I had no problems at all dealing with V12 and hope to deal with their excellent service in future.

Trusted Customer

London

10 years ago

What Trusted Customer said about V12 Retail Finance:

Pretty good, with some prompting

Some slight confusion about clarifying further documentation needed but overall pretty good. Did have to prompt them to look at my further docs after they said they hadn't received anything from me...

Trusted Customer

birkenhead

10 years ago

What Trusted Customer said about V12 Retail Finance:

good service

Good service, simple application and instant decision

Trusted Customer

Suffolk

10 years ago

What Trusted Customer said about V12 Retail Finance:

Great service

Quick result of check and 2 days later picked up my new bike, also when called to set up a direct debit date , the call was friendly and set the date to suit my needs so very pleased.

Trusted Customer

10 years ago

Easy to deal with, web site superb, speed of service fantastic.

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo