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V12 Retail Finance Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 5,265 reviews

Trusted Customer

Sutton

9 years ago

What Trusted Customer said about V12 Retail Finance:

:-)

Trusted Customer

Paisley, UK

9 years ago

What Trusted Customer said about V12 Retail Finance:

Great service, needs slight improvement in the process, but I would recommend it as a checkout option.

The process of obtaining credit from the checkout was quite a cool thing. In reality the process took a couple of extra days to complete which confused the retailer and led to a weeks delay of the...

Trusted Customer

9 years ago

no issues so far

very helpful easy and fast well recommended

Trusted Customer

9 years ago

Very pleased with the whole procedure. Excellent company to deal with.

Excellent service. Would definitely recommend to friends. Quick response with regards to dealing with the application. All round good company to deal with. Would definitely buy from them again.Very...

Trusted Customer

9 years ago

What Trusted Customer said about V12 Retail Finance:

Hassle free finance

Trusted Customer

Manchester

9 years ago

What Trusted Customer said about V12 Retail Finance:

highly recommend

Easy, fast and very friendly

Trusted Customer

9 years ago

Fast and easy application. Super fast decidion.

Trusted Customer

Plymouth

9 years ago

What Trusted Customer said about V12 Retail Finance:

Took three attemps to deliver when should of only took one attempt. All because said would deliver to my place but when in actual fact couldn't because of something on the finance. Shouldn't give...

Carl

V12 Retail Finance

9 years ago

Dear Mrs. Stephens,

I am sorry that you've had cause to complain about the service you have received. I have tried to contact you this morning to discuss your concerns, but unfortunately I have been unable to reach you.

I have raised your concerns with our Complaints Team who will be in contact with you shortly regarding this matter. Your concerns will be investigated in line with our complaints procedure and a final response will be provided to you within 56 days of the 19th September 2016.

Should you wish to discuss this matter in the meantime, please contact our Customer Services Department on 02920 468 900.

Trusted Customer

9 years ago

What Trusted Customer said about V12 Retail Finance:

Excellent service

Very easy to deal with process was quick have used them before very good service

Trusted Customer

Glasgow

9 years ago

What Trusted Customer said about V12 Retail Finance:

Slow and frustrating

So far they have kept the money for a booking that has been cancelled. I am down £200 and after speaking to Tredz (whom I made the finance application through) They have assured me that it has been...

Carl

V12 Retail Finance

9 years ago

Dear Mr Crawford,

I am sorry that you've had to contact us regarding this matter, I have reviewed your account and I can confirm that your agreement has been cancelled following your conversation with our Complaint Department on the 13th September 2016. Thank you for taking the time to speak with us, I am please that we have been able to resolve this matter for you.

However, in the event that you have any further queries, please contact our Customer Services Department on 02920 468 900.

Trusted Customer

9 years ago

Just seems bizarre that you guys had no record of the cancellation despite it being cancelled at the start of the month and tredz confirmed this with me twice.

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