V12 Retail Finance is no longer an active Feefo customer
Displaying all 5,265 reviews
Trusted Customer
9 years ago
Excellent service by V12 Retail Finance
Excellent service quick decision
0
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about V12 Retail Finance:
Excellent service by V12 Retail Finance
Very good and easy to use . Would recommend.
0
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about V12 Retail Finance:
Excellent customer service
Very friendly lady who answered the phone, couldn't have been more helpful
0
Share
Trusted Customer
9 years ago
Excellent service by V12 Retail Finance
Excellent. Simple and quick application process.
0
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about V12 Retail Finance:
Extremely bad service
I am sorry to give you only one star and this doesn't reflect on the finance but with home lesiure direct and there level of service as they seem to have delivered me a either faulty pool table or ex...
Read more
Carl
V12 Retail Finance
9 years ago
Dear Mr Parsons,
I am sorry that you have had reason to contact us regarding this matter. I have tried to contact you this morning to discuss your concerns, but unfortunately I was unable to reach you.
I am sorry to hear of the experience that you have had with Home Leisure Direct, please note that a complaint has been raised with our Complaints Department who will investigate your concerns and contact Home Leisure Direct with the aim of mediating a suitable resolution for you.
We will acknowledge your complaint in writing within 5 working days of the 18th February 2017 and aim to resolve your concerns within 56 days. In the meantime, should you wish to discuss this matter further, you can contact our Customer Services Department on 02920 468 900 at your convenience.
0
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about V12 Retail Finance:
5* Customer Service
Excellent customer service, definitely recommend to family and friends.
0
Share
Trusted Customer
9 years ago
Excellent service by V12 Retail Finance
very easy, quick service
0
Share
TC
Trusted Customer
9 years ago
What Trusted Customer said about V12 Retail Finance:
Excellent service by V12 Retail Finance
All good service thank you.
0
Share
Trusted Customer
9 years ago
Excellent service by V12 Retail Finance
Good
0
Share
Trusted Customer
9 years ago
Bad service by V12 Retail Finance
..
Carl
V12 Retail Finance
9 years ago
Dear Customer,
I have tried to contact you this morning to discuss any concerns that you may have, but unfortunately I have been unable to reach you. Should you wish to discuss this matter further, please contact our Customer Services Department on 02920 468 900 at your convenience.
V12 Retail Finance is owned by Secure Trust Bank plc and is a UK specialist Retail Finance provider. Based in Cardiff, V12 has been offering Retail, Point of Sale and Interest Free Finance and for over 20 years, specialising in Online Finance for the past 10 years.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
V12 Retail Finance is owned by Secure Trust Bank plc and is a UK specialist Retail Finance provider. Based in Cardiff, V12 has been offering Retail, Point of Sale and Interest Free Finance and for over 20 years, specialising in Online Finance for the past 10 years.