How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

V12 Retail Finance Reviews

http://www.v12retailfinance.com

EXCEPTIONAL

Service

5

/5

5

4

3

2

1

6

0

6

ratings over the past year

Displaying all 5,265 reviews

TC

Trusted Customer

8 years ago

What Trusted Customer said about V12 Retail Finance:

Really simple setup - no issues whatsoever and they keep in contact well but not intrusively .

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about V12 Retail Finance:

top class

great cant fault

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about V12 Retail Finance:

great

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about V12 Retail Finance:

Have found V12 to be stella ... even when I had problems, they were most understanding and helpful getting me back on track.... outstanding.

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about V12 Retail Finance:

I did not deal directly with V121 finance but through a third party so therefore I had no kind of experience . They have been consistent on statements so they appear to do a good job so I think 3...

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about V12 Retail Finance:

Got straight in touch to resolve! Excellent

Taking out the credit was easy enough but when I tried to get in touch to pay it off early, nobody returned my messages. A bit of a faceless experience and zero customer service.

Lisa

V12 Retail Finance

8 years ago

Good Morning,

We are pleased to confirm that your concerns have been resolved to your satisfaction. A record of your complaint will be used to improve our service.

Kind Regards,

Lisa Higgins

Customer Resolutions Executive

0

Trusted Customer

8 years ago

No comment

0

Trusted Customer

8 years ago

Great service

Used V12 Finance regularly and never had a bad experience. Great service

0

TC

Trusted Customer

8 years ago

What Trusted Customer said about V12 Retail Finance:

Used them loads of times never any trouble everything is straight forward

0

Trusted Customer

8 years ago

Brilliant

Very efficient and quick response

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo