Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.
Service
0
/5
5
4
3
2
1
0
0
0
0
0
0
ratings over the past year
Utility Point is no longer an active Feefo customer
Displaying all 302 reviews
TC
Trusted Customer
Middleton
7 years ago
What Trusted Customer said about Utility Point:
Contact difficulties
They have returned my emails and phone calls. However, they invariably ask me to leave my phone number for them to return the call. This can lead to me being out when they call and the whole cycle...
Read more
0
Share
Trusted Customer
7 years ago
So far so good but I am less than half way through the switching process so it is too early to provide a meaningful review.
0
Share
Trusted Customer
7 years ago
Good information but poor rresponse to tel and email queries.
Excellent information on progress towards transferring to Utility Point. However, I can never get through by telephone, and they rarely ring back as promised on answer-machine. Also rarely respond...
Read more
2
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about Utility Point:
a pleasure to find a company that knows what it is doing!
very efficient and well organised. Kept me informed thoughout the switch process.
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about Utility Point:
Only just joined so can't really comment yet
0
Share
Trusted Customer
7 years ago
Very very pleased!
They have been very helpful even with regard to advice relating to a problem which they could have claimed to have been not something they should deal with. TKU 🤗
0
Share
Trusted Customer
7 years ago
Kept up to date with switching process
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about Utility Point:
So far So good.
So far so good, ask me again when the transfer has been completed.
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about Utility Point:
Not switched
Switch not completed
0
Share
TC
Trusted Customer
7 years ago
What Trusted Customer said about Utility Point:
Always kept up to date with information and very easy to understand.
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.