Utility Point is committed to creating long-term sustainable value for everyone we proudly serve.
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ratings over the past year
Utility Point is no longer an active Feefo customer
Displaying all 302 reviews
Trusted Customer
7 years ago
We are encouraged to switch but...
My transfer has gone amiss somewhere. I'm currently getting billed by two energy providers for the same gas and electricity. Whilst I submitted two readings around switching time, only the...
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India
Utility Point
7 years ago
Good morning, thank you for your review. We're sorry to hear you are experiencing difficulties with your previous supplier. If you could please email us at help@utilitypoint.co.uk to advise the problems you are experiencing so we can assist further. Thank you, Utility Point.
3
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TC
Trusted Customer
7 years ago
What Trusted Customer said about Utility Point:
Prompt efficient service
India
Utility Point
7 years ago
Thank you for your review Philip! Utility Point.
2
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TC
Trusted Customer
Warrington
7 years ago
What Trusted Customer said about Utility Point:
Easy change over - happy customer
The process of joining Utility Point has been clear and ordered from day one through to my due start date. The few queries I had were dealt with mostly by email and within a couple of days. When I...
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India
Utility Point
7 years ago
Hi Peter,thank you for your lovely review! Happy to hear the switch process was successful for you. Warmest Regards, Utility Point.
4
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TC
Trusted Customer
West Glamorgan
7 years ago
What Trusted Customer said about Utility Point:
Too early to comment.
So far, everything has gone according to plan. Money has been taken, meter reading provided. No other interaction. Hope to see a statement covering the first months usage - to see how it compares...
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Trusted Customer
7 years ago
I would recommend utility point to my friends and family due to their competitive prices
3
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Trusted Customer
7 years ago
Straightforward switch.
Utility switch was straight forward & uncomplicated. Kept informed of progress via email & uploaded meter readings online. As a new customer I cannot comment on any supply / customer service issues...
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Trusted Customer
Glasgow
7 years ago
What Trusted Customer said about Utility Point:
Smooth easy switch to Utility Point.
Recently changed supplier to Utility Point and switch went smoothly, no problems.
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Trusted Customer
Benfleet, Essex
7 years ago
What Trusted Customer said about Utility Point:
Fast, easy switch. Kept notified through the whole process.
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Trusted Customer
7 years ago
Very happy so far
Very good communication. Easy process to change from current supplier
2
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Trusted Customer
7 years ago
Switch process went well
Switch process went well. So far so good. Good communication from Utility Point.
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Utility Point community is about much more than just saving you money on your energy. We deliver on our promises to provide excellent customer service, clear and accurate billing and a real dedication to helping our customers save energy. It’s about putting you in control of your energy.