After trying to get satisfaction from Total Gas and Power over erroneous charges for over 4 years We have finally got our moneyback with Utility helplines intervention even though the charges were...
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Richard
Utility Helpline
4 years ago
Good Morning
Thank you for your review, we are really pleased that we could be of assistance to you.
Kind Regards
Tracey
Always on the ball, very efficient & prompt service
Always on the ball, very efficient & prompt service
Richard
Utility Helpline
4 years ago
Good Morning.
Thank you for your review.
We really appreciate your comments and have passed these on to your account manager Fiona.
Kind Regards
Tracey
Great customer service and secured a good deal. Not pushy like a lot of other brokers.
Richard
Utility Helpline
4 years ago
Good Afternoon.
As a company our aim is to help our customers to find the deal for them without the hassle and we thank you for the super review.
Kind Regards
Tracey
Their staff have always been ready accessible and very professional in their dealings with problems that have occurred with various electricity supply companies, and have always keep me fully...
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Richard
Utility Helpline
4 years ago
Hi John
Thank you for your review. We really appreciate your comments regarding your dealings with us.
Kind Regards
Tracey
Good Morning
Thank you for taking the time to review Utility Helpline.
We are so pleased to hear that you found our services to be excellent & prompt when dealing with us.
Kind Regards
Tracey
Good Afternoon.
Thank you for your kind review. We are very pleased to hear that you found dealing with us to be nice and helpful and your comments have been passed to your account manager James.
Kind Regards
Tracey
I find the process helpful, personable and straight forward. Staff are excellent and always get back when they say they will and you can ring and speak to them easily - brilliant!
Richard
Utility Helpline
4 years ago
Thank you for your review.
We are very pleased that you found dealing with us to be helpful, personable and straight forward.
As a company we endeavour to make sure that our customers receive a stress free experience by having their own dedicated Account Manager and we have passed your comments onto James.
Kind Regards
Tracey
Speedy, efficient, good humoured service, meeting my requirements in full.
Outstanding service, admirably quick replies to questions, cheerful and courteous attitude throughout the process. I am left feeling well satisfied that Utility Helpline has yet again lived up fully...
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Richard
Utility Helpline
4 years ago
Thank you for your review.
We are so pleased that dealing with Utility Helpline fully lived up to your expectations. Our aim as a company is be speedy, efficient and meet all our customers requirements.
We have passed your comments on to James.
Kind Regards
Tracey
Highly recommended. Quality service. In my opinion you will not find better
Electric. I was assigned my own contact. Quickly sent across quotes. Answered all my queries. Once I chose my tariff, Utility Helpline arranged everything.
Yes I have already used them again for Gas.
Richard
Utility Helpline
4 years ago
Good Morning.
Thank you so much for your review of Utility Helpline.
We are very pleased to hear that you received a quality service from us and we have passed your comments onto your account manager.
Kind Regards
Tracey
What Brid Bay Fisheries said about Utility Helpline:
Fiona is great very efficient
Richard
Utility Helpline
4 years ago
Thank you for your review.
We are very pleased that you found the services you received to be efficient and we have passed your comments onto Fiona.
Kind Regards
Tracey
Utility Helpline is a privately-owned, 100% independent business energy and water consultancy. And we pride ourselves on nurturing long-term customer relationships and delivering powerful savings.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Utility Helpline is a privately-owned, 100% independent business energy and water consultancy. And we pride ourselves on nurturing long-term customer relationships and delivering powerful savings.
