Hugely helpful, efficient, and making a massive difference to our utility costs.
Richard
Utility Helpline
1 year ago
Good afternoon,
My apologies for the delay in responding to your review.
Thank you for your comments which are greatly appreciated by us at Utility Helpline.
Kind regards
Tracey
Prompt, informative, simple to use and helpful.
Gave me peace of mind about performing an adequate review of options.
Richard
Utility Helpline
1 year ago
Good afternoon,
Thank you for using Utility Helpline's services and for taking the time to provide us with a review.
We pride ourselves on our customer service, and really appreciate your comments.
Kind Regards
Tracey
Good morning,
Thank you for taking the time to give a review regarding our service.
We really appreciate your comments and these have been passed on to your account manager Marc.
Kind Regards.
Tracey
I'm so glad we found Utility Helpline - a utility broker who are not pushy, who really are experts and know their stuff, and where you are speaking to an actual person, not a call centre....
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Richard
Utility Helpline
1 year ago
Good afternoon,
Thank you so much for taking the time to leave us a review.
Your comments are very much appreciated by all the team at Utility Helpline.
Kind Regards
Tracey
Good afternoon,
Thank you for your review on the service provided to you by Utility Helpline, your comments are very much appreciated.
Kind Regards
Tracey
After being fixed on a really good deal 2 years ago with the help of Richard I was dreading our electricity contract coming to an end in July and knew we would suffer some hefty increase.
Rich was...
Fiona had to cope with repeated calls for additional information from me, and was quite incredibly calm and courteous in doing so. Impatience on my part to have it all settled quickly made it quite...
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Richard
Utility Helpline
2 years ago
Good Morning,
Thank you for taking the time to provide a review which we really appreciate.
We are pleased that your are happy with the service provided as we are here to help our customers with any queries they may have.
I have passed your comments on to Fiona.
Kind Regards
Tracey
Excellect service as always. Very speedy response to any emails and always finds a solution, thank you
Richard
Utility Helpline
2 years ago
Good morning,
Thank you for your review. We appreciate your comments regarding the service provided and I have passed these to your account manager.
Kind Regards
Tracey
Utility Helpline is a privately-owned, 100% independent business energy and water consultancy. And we pride ourselves on nurturing long-term customer relationships and delivering powerful savings.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Utility Helpline is a privately-owned, 100% independent business energy and water consultancy. And we pride ourselves on nurturing long-term customer relationships and delivering powerful savings.
