Curvy Kate Reviews

Hi there, Thank you kindly for this great review! This review made our day! x Best Wishes, Curvy Kate Team

Hi Allison, Thank you for your feedback. Unfortunately, we are unable to re-imburse postal charges used to return items to us. This is also stated on our website too: https://us.curvykate.com/pages/returns. For future reference, if you order using PayPal, you could be eligible for a reimbursement on postal charges used to return your order to us through PayPal directly. The amount reimbursed, and if the service is available, depends on your country and currency – this can be up to $30 USD for US orders and €40 for Europe orders. Return Shipping on Us must be activated on your PayPal account before requesting a returns postal charge refund from PayPal. To activate the service, click here: https://www.paypal.com/us/webapps/mpp/returns Best Wishes, Curvy Kate Team

Hi there, Thank you for taking the time to leave us your precious review. We are glad to hear that you like the products purchased and we hope to see you again! x Best Wishes, Curvy Kate Team

Hi there, Thanks for your review. Sorry to hear that one of the bras was not quite right fit for you. Have you tried our Bra Fit Quiz which will help you discover your perfect Curvy Kate bra fit ? https://www.curvykate.com/pages/bra-fit-quiz Another option is to book a Virtual Bra Fitting appointment! https://www.curvykate.com/pages/virtual-bra-fitting Best wishes, The Curvy Kate Team

Hi there, Thanks for your review. I am sorry to hear that the sizing of the cups were not quite right fit for you. Have you tried our Bra Fit Quiz which will help you discover your perfect Curvy Kate bra fit? https://us.curvykate.com/pages/bra-fit-quiz Another option is to book a Virtual Bra Fitting appointment! https://us.curvykate.com/pages/virtual-bra-fitting We do offer a 90 day return policy. Items can be returned in their original unworn condition for a refund if not suitable. If you don't have your original returns form, you can just pop a covering note inside the parcel with your order number, name, address, and a list of the items you are returning. I'd recommend keeping the receipt of posting your courier/carrier of choice provide once you have paid for your return, as this will allow you to track the status of your return. The returns address for our International customers is as follows: Curvy Kate Returns Torque WO1 Building, Wortley Moor Road, Leeds LS12 4JH United Kingdom Please do not hesitate to contact us via email support@curvykate.com should you have any further questions. Best wishes, The Curvy Kate Team

Hi there, Thank you for taking the time to feedback on our returns policy today. I'm really sorry we didn't quite get it right this time. We're always looking for ways to improve, and this is something we'll definitely look further into whilst reviewing our international customers’ experience. Best wishes, The Curvy Kate Team

Hi Sarah, Thank you for bringing this to our attention. If you haven't already, please don't hesitate to contact us via email, live chat or social media. We would be happy to look into this for you right away. Best Wishes, Curvy Kate Team

Hi there, We are currently looking into your query and we will be in touch very shortly. Rest assured, we will do our best to sort this out for you as soon as possible! Best Wishes, Curvy Kate Team

Hi there, Thank you so much for leaving us this outstanding Feefo review! This made our day! :) Although, we are sad to hear that that one of the items did not fit correctly, if you need any further fitting assistance please do not hesitate to recah out to our Bra Expert: https://us.curvykate.com/pages/virtual-bra-fitting Best Wishes, Curvy Kate Team