Curvy Kate Reviews

Hi there, Thank you for taking the time to leave us this great rating! :) Best Wishes, Curvy Kate Team

Hi there, Thank you for your feedback! We're delighted to hear that your order was shipped quickly, the tracking was accurate, and your items arrived well-packaged. If you need anything else, don't hesitate to reach out! :) Best Wishes, Curvy Kate Team

Hi there, Thanks for taking the time to share your honest review. I'm sorry to hear that the fit of your recent purchase wasn't quite right for you this time. We appreciate your honest feedback and understand that the process of finding a perfectly fitting bra can be a frustrating experience. Bra fitting and finding the perfect fit can be a bit of journey like finding the perfect fitting pair of jeans. Especially when different brands, bra styles and materials used can add to sizing differences. Many factors can determine how well certain styles will work for us, depending on the wires used, shape, style and even the dyes used on the fabrics as well as our own individual breast shape and tissue compatibility, and fit can vary greatly by brand and style. Should you require some more in-depth fitting and style advice, please do not hesitate to reach out to us at support@curvykate.com where a member of our team will be more than happy to assist. We are sorry that we are unable to cover the return shipping fee for our overseas customers at this time. We understand that this may be disappointing, and we apologise for any inconvenience this may cause. Our team has been working hard to improve the returns experience for our overseas customers. This includes establishing a standard return shipping fee that we hope is more cost effective than arranging to send a parcel with a carrier independently. This is a tracked and insured shipping service so that we can track your return parcel's journey and offers a faster processing timeframe. You can choose not to use the returns portal and post your return using a carrier of your choice, paying the carrier directly for any shipping costs. The return shipping costs for overseas customers can vary significantly based on factors such as distance, customs regulations, and carrier charges. We recommend exploring alternative shipping methods or reaching out to local courier services in your area to find the most cost-effective option for returning the item. The address for our international returns is: Curvy Kate Returns Torque WO1 Building, Wortley Moor Road, Leeds LS12 4JH United Kingdom We would recommend keeping hold of the postage receipt once you have returned you order so that this can be tracked. Please note the items returned using the customers choice of carrier will be refunded within 14 working days of receipt back at our warehouse, and you will receive an email confirming the details once complete. Thank you again for taking the time to let us know your thoughts. Best wishes, The Curvy Kate Team

Hi there, Thank you for your honest feedback. I’m really sorry to hear about your experience. We understand that return costs can be frustrating, and we're sorry that the items didn't fit as expected. Your feedback is important to us, and we'll make sure it’s shared with the relevant team. If there's anything we can do to assist you further, please let us know. Best Wishes, Curvy Kate Team

Hi there, Thank you for your kind words and for choosing Curvy Kate! We're thrilled to hear that our bras work well for your size and that you appreciate our return and exchange policy. We're honoured to have you as a loyal customer and look forward to serving you for years to come! 💖 Best Wishes, Curvy Kate Team