How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Universal Fans Reviews

http://www.universalfans.com.au/

Rated

Exceptional

Service

4.8

Product

4.6

126

142

ratings over the past year

Displaying all 1,877 reviews

Trusted Customer

5 months ago

Date of purchase: 07/01/2025

great very good

Product reviews

Eileen Dibella

5 months ago

Date of purchase: 09/01/2025

Product reviews

Sarah White

Wollongong

5 months ago

Date of purchase: 07/01/2025

What Sarah White said about Universal Fans:

Great Service

Easy to deal with, quick responses, very informative. 10/10

Product reviews

Jonathan Lake

Perth

5 months ago

Date of purchase: 10/01/2025

Product reviews

Trusted Customer

5 months ago

Date of purchase: 06/01/2025

Univerals Fans - easy to deal with online.

Bought online, shipped quickly. As expected.

Product reviews

Trusted Customer

6 months ago

Date of purchase: 17/12/2024

Worth the 1.5 hour drive to get the best knowledge and service

Extremely knowledgeable and helpful. We nutted out the whole extraction system and they even suggested a fan 1/3 the price of what I was looking at as it better served my purpose. Don’t see that much...

Read all

Product reviews

Corinna Quin

Melbourne

6 months ago

Date of purchase: 03/01/2025

What Corinna Quin said about Universal Fans:

Personalised service

Online purchase was smooth. The stock wasn't on hand so I needed to wait a few weeks for delivery. As this was the case I was offered the opportunity to change my order to an available item. I was...

Read all

Product reviews

Trusted Customer

6 months ago

Date of purchase: 30/12/2024

Very prompt delivery.

Product reviews

Trusted Customer

6 months ago

Date of purchase: 29/11/2024

Mini fan, maxi result (despite initial hiccup)

Showroom staff offered helpful advice on the right model for my cramped space and patiently answered my many questions. They also helped me arrange collection from the warehouse to meet tight time...

Read all

Product reviews

Gary Melbourne

Gymea

6 months ago

Date of purchase: 16/12/2024

What Gary Melbourne said about Universal Fans:

Happy with fa n

Excellent service

Product reviews

Not received a review invite?

About Universal Fans

The Ceiling Fan & Ventilation Specialist

Read all

03 9095 6944

18 Cleeland Road, Oakleigh South, Victoria, 3167, Australia

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Universal Fans Reviews

Fanco Hybrid 250 - Exhaust Fan - 482m3/hr - 150mm Duct - Round - White - 6m Duct & Flyscreen VentMore reviews of this product (4)View product websitegood performance

Eglo Seacliff DC Ceiling Fan - White 44More reviews of this product (1)View product websiteGreat fan

Fanco Eco Silent DC - 48'' 122cm - White M - White B - CCT LEDMore reviews of this product (11)View product websiteQuiet, easy to install Universal Fans was great to deal with, very informative and helpful with quick response times and competitive prices

Fanco Eco Style DC Ceiling Fan with Remote - White 52More reviews of this product (13)View product websiteFantastic fan. Much quieter than our fan that it replaced. Remote control really convenient.

Fanco Eco Style DC Ceiling Fan with Remote - White 52More reviews of this product (13)View product websiteGood fan, controls are easy to use, operates as expected. Very quiet.

Fanco VKM 150 v2 - Centrifugal Inline - 580m3/hr - 200mm Duct - Power CordMore reviews of this product (2)View product websiteGreat product, running 3 ducts off it for bbq smoke extraction. More than adequate

Whisper 300 High Velocity Exhaust Fan – WhiteMore reviews of this product (7)View product websiteGood quality, easy to install. Very prompt delivery.

Three Sixty Delta DC Ceiling Fan with LED Light - Oil Rubbed Bronze with Koa Blades 52More reviews of this product (1)View product websiteEasy install quite

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?