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Universal Fans Reviews

http://www.universalfans.com.au/
Rated
Excellent
Service
4.7
/5
Product
4.6
/5

5

4

3

2

1

143

24

3

2

5

177

ratings over the past year

Displaying all 1,735 reviews
Trusted Customer
14 hours ago
Date of purchase: 02/07/2024
Unfortunately, when I telephoned the customer service team, person I spoke to was vague, did not know anything about the product. I had a query regarding the cutout size to fit this unit. I read th
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stephen smith
Perth
4 days ago
Date of purchase: 24/06/2024
What stephen smith said about Universal Fans:
order came in expected time frame
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AM
Anthony McCartney
4 days ago
Date of purchase: 24/06/2024
What Anthony McCartney said about Universal Fans:
This was excellent - from the salesperson Peter through to prompt delivery
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Anthony
Melbourne
8 days ago
Date of purchase: 03/07/2024
What Anthony said about Universal Fans:
Good, knowledgable sales person, wide range of fans
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CM
Claudia Morgan
Frankston South
11 days ago
Date of purchase: 17/06/2024
What Claudia Morgan said about Universal Fans:
Very knowledgeable staff. Easy purchase process. I chose pickup from factory as closer to home which was great to have that option.
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Trusted Customer
16 days ago
Date of purchase: 26/06/2024
Extremely easy order interface and fast shipping (within 24 hours). Haven't installed then both yet(1 push, 1 pull) but they are widely recommended as the best tool for the job.
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Trusted Customer
18 days ago
Date of purchase: 24/06/2024
fan was delivered in a fair time frame
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Trusted Customer
24 days ago
Date of purchase: 18/06/2024
Great customer service
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Trusted Customer
1 month ago
Date of purchase: 15/05/2024
I gave 3/10 stars for customer service to *Personal information removed by Feefo* at Universal Fans. Beware shop at Universal Fans, change of mind returns item(s) charged 20% restocking fee. PS. Sho
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Vanessa
Universal Fans
29 days ago
Hi there Thanks for taking the time to share your experience with us, your feedback is valuable to improve our customer service. We do have the process for change-of-mind returns shown on our website https://universalfans.com.au/return-policy/. In your case, although the return request was made outside the timeframe, we accepted the return. We have a restocking fee to cover the various costs associated with the returns of products, which in this case amounted to $6.60. We are just waiting to hear back from you so we can process your refund. Regards The Team at Universal Fans
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Trusted Customer
1 month ago
Date of purchase: 22/05/2024
Quick and easy to deal with
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About Universal Fans
The Ceiling Fan & Ventilation Specialist
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03 9095 6944
18 Cleeland Road, Oakleigh South, Victoria, 3167, Australia
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About Universal Fans
The Ceiling Fan & Ventilation Specialist