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Underfloor Parts Reviews | Customer Service Reviews for https://www.feefo.com/reviews/underfloor-parts | Feefo

Displaying all 186 reviews

Tim Cooke

Hitchin

21 days ago

Date of purchase: 22/07/2025

What Tim Cooke said about Underfloor Parts:

UFH repair kit

I cannot fault it. Parts were easy to identify, to order, and were dispatched speedily.

Sonia

Underfloor Parts

20 days ago

All customer feedback is important to us, thankyou for taking the time to leave a 5 star review, Kind Regards The Underfloor Parts Team

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Gary Curtis

Scotland

22 days ago

Date of purchase: 22/07/2025

What Gary Curtis said about Underfloor Parts:

Recommended

Quick delivery and exactly what I needed. Would recommend.

Sonia

Underfloor Parts

20 days ago

Many thanks Gary for taking the time to leave a 5 star review, Kind Regards The Underfloor Parts Team

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Trusted Customer

25 days ago

Date of purchase: 15/07/2025

You should have mentioned the Customs charges.

Sonia

Underfloor Parts

20 days ago

Many thanks for your 1 star review, Unfortunately we don't have anything to do with custom fees if an address is outside of the UK. If living in Ireland there will be custom charges this is stated on the website! I can also see you haven't been charged VAT on the Order either. Kind Regards The Underfloor Parts Team

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Trusted Customer

26 days ago

Date of purchase: 09/07/2025

Helpful staff

Great that they could get it posted quickly

Sonia

Underfloor Parts

21 days ago

Many thanks for your review, your very welcome! Kind Regards The Underfloor Parts Team

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Michael O’Byrne

Halifax

1 month ago

Date of purchase: 03/07/2025

What Michael O’Byrne said about Underfloor Parts:

I was after an actuator pin valve for an ageing under floor heating system and the staff were very helpful in sourcing the correct part. Thank you.

Sonia

Underfloor Parts

1 month ago

Many thanks Michael for your kind review, we were more than happy to help you out, please do not hesitate to contact us if you require any further help! Kind Regards The Underfloor Parts Team

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Trusted Customer

1 month ago

Date of purchase: 09/07/2025

The service was good

Sonia

Underfloor Parts

1 month ago

Your feedback is very much appreciated, many thanks for taking the time to leave a review Kind Regards The Underfloor Parts Team

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Jason Cotterrell

Hereford

1 month ago

Date of purchase: 26/06/2025

What Jason Cotterrell said about Underfloor Parts:

Great communication and great service!

Perfect service from start to finish. Felt completely taken care of by Danielle on the customer service team.

Sonia

Underfloor Parts

1 month ago

Thankyou Jason for leaving such a kind review , we do always aim to provide our customers with the best possible service we can. We hope to see you shop with us again in the future ! Kind Regards The Underfloor Parts Team

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Peter BARNES

Wantage

1 month ago

Date of purchase: 29/06/2025

What Peter BARNES said about Underfloor Parts:

For this purchase I found them to be excellent, and there follow up telephone call very welcome and reassuring that the staff take the time to check well done underfloor parts 😀

Lizz

Underfloor Parts

1 month ago

Thank you for taking the time to leave such a positive review. The Underfloor Parts Team

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Trusted Customer

1 month ago

Date of purchase: 20/06/2025

Great service

Lizz

Underfloor Parts

1 month ago

Many Thanks for a great review. The Underfloor Parts Team

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Tim Marklew

Twickenham

1 month ago

Date of purchase: 23/06/2025

What Tim Marklew said about Underfloor Parts:

Great service, very helpful staff and good quality materials. Many thanks.

Sonia

Underfloor Parts

1 month ago

Thankyou Tim for your review, Kind Regards The Underfloor Parts Team

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About Underfloor Parts

Underfloor Parts is a family-run business supplying high-quality underfloor heating solutions since 2008. With extensive industry experience, we offer a diverse range of products and expert advice to meet customer needs. Whether for homeowners or contractors, Underfloor Parts is committed to providing exceptional service and superior products tailored to your underfloor heating requirements.

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+44 1600 710909

Industrial Estate, Unit 6 + 7, Hadnock Rd, Monmouth, Monmouthshire, NP25 3QG, United Kingdom