Dear Angela,
We appreciate your feedback and thank you so much for taking the time to write such a great review. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Quick response, pay attention to details. No any issues.
Richard
UnderTheDoormat
11 months ago
Dear Alexander,
We appreciate your feedback and thank you so much for taking the time to write such a great review. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. We look forward to welcoming you back in the future!
Best Wishes, Sonali on behalf of UnderTheDoormat.
Service was very good. I do not agree with having the passports photographed.
Richard
UnderTheDoormat
11 months ago
Dear Guest,
Thank you for your feedback. We're glad to hear that you found the service very good. We understand your concerns about having passports photographed. Please note that this is mentioned in all our listings and is required for insurance purposes. Rest assured, all information is stored in compliance with GDPR regulations to ensure your privacy and security.We hope to welcome you back for a more seamless experience in the future.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Excellent location and comfortable apartment with helpful staff available in situ. Already looking to book again.
Richard
UnderTheDoormat
11 months ago
Dear Guest, thank you for staying with us at 3 Sloane Gardens, we would absolutely look forward to hosting you again!
Product reviews
Richard
UnderTheDoormat
11 months ago
Thank you for your feedback in the room. Charging ports are at reception and can be provided for free on request, although it may be beneficial to find a way to make this information better-known. We would also be happy to look into additional ways to increase the light within the room. Kind regards, UnderTheDoormat Team
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Sara B Desjardins
12 months ago
Date of purchase: 14/06/2024
What Sara B Desjardins said about UnderTheDoormat:
Great location, knowledgeable staff
Richard
UnderTheDoormat
11 months ago
Dear Sara, thank you for kind words about the location and staff, we'll ensure to pass your praise to the relevant team members. It was a pleasure to host you during your time in London, should you be expecting to return, we would look forward to seeing you again! Kind regards, UnderTheDoormat Team
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Noreen Louis
12 months ago
Date of purchase: 14/06/2024
What Noreen Louis said about UnderTheDoormat:
Very responsive to everything
Fully equipped plave
Richard
UnderTheDoormat
11 months ago
Dear Noreen,
Thank you for your feedback! We're thrilled to hear that you found our service excellent and the property wonderfully clean. We appreciate your kind words about our responsiveness and fully equipped accommodations. We're delighted to have exceeded your expectations and look forward to welcoming you back in the future!
Best Wishes, Sonali on behalf of UnderTheDoormat.
Clean, well equipped apartment. Spacious and comfortable, in a good location close to the city centre. 10 minutes walk from the station. Check in was ok though could be improved with an encrypted...
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Richard
UnderTheDoormat
11 months ago
Dear Guest,
We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London.
Best WIshes, Sonali on behalf of UnderTheDoormat.
The area was away from the busy London scene, but close to the bus and tube. Very easy to get around. The home had more than we needed and it was a very pleasant stay.
Richard
UnderTheDoormat
11 months ago
Dear Jenee,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. It's wonderful to know that the home exceeded your needs and provided a very pleasant stay. We look forward to welcoming you back in the future!
Best Wishes, Sonali on behalf of UnderTheDoormat.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.