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UnderTheDoormat Reviews

Rated
Excellent
Service
4.5
/5
Product
4.4
/5

5

4

3

2

1

189

45

16

8

8

266

ratings over the past year

266 out of 843 reviews
Time:
Past year
SE
steve evans
Southbroom
9 hours ago
What steve evans said about UnderTheDoormat:
coffee machine required. bedside lights didn't work.
Product reviews

Date of purchase: 03/05/2024
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Trusted Customer
2 days ago
Super, stayed in contact all the way. Just note that it is self service apartment so not daily cleaning.
Product reviews

Date of purchase: 17/05/2024
0
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AC
Alastair Clark
4 days ago
What Alastair Clark said about UnderTheDoormat:
Team waiting on arrival where nice and communicated well with us over WhatsApp
Product reviews

Date of purchase: 15/05/2024
0
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DB
Dennis Burton
4 days ago
What Dennis Burton said about UnderTheDoormat:
Very responsive customer service team, welcoming and support concierge team from a hello with every arrival, accepting packages and laundry on my behalf, helping with requests, a flexible caring suppo
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Product reviews

Date of purchase: 15/05/2024
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BP
Bernadette Parker
4 days ago
What Bernadette Parker said about UnderTheDoormat:
glass door provided no privacy , particularly at night. Would have benefitted from door curtain or blind. Had great difficulty entering premises as key did not work properly. Bed mattress thin and
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Product reviews

Date of purchase: 15/05/2024
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SI
Simon
Switzerland
7 days ago
What Simon said about UnderTheDoormat:
Great to be able to bag-drop at 9am, thank you (check-in wasn't until 4pm). Friendly desk staff even helped with the luggage.
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Richard
UnderTheDoormat
6 days ago
Dear Simon, it was a pleasure to be able to host you in London. We are glad to hear that your experience matched the high standards of quality service that we provide to guests, and we'll ensure that the desk team is appreciated for their performance. Have a safe trip home, and we would love to have the chance to see you again. Kind regards, UnderTheDoormat Team
Product reviews

Date of purchase: 10/05/2024
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Trusted Customer
8 days ago
Everything was exactly as it should be. Good organization, clean apartment, good communication.
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Richard
UnderTheDoormat
8 days ago
Dear Guest, We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. We always strive to provide the best experience for our guests and it is great to see that you enjoyed a pleasant stay with us. It would be an honour to welcome you again to one of our properties next time you visit London. Please feel free to contact us. Best WIshes, Sonali on behalf of UnderheDoormat.
Product reviews

Date of purchase: 10/05/2024
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AF
Andreas Fousteris
9 days ago
What Andreas Fousteris said about UnderTheDoormat:
ΑΨΟΓΗ ΕΞΥΠΗΡΕΤΗΣΗ
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Richard
UnderTheDoormat
8 days ago
Dear Andreas, Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. We now look forward to welcome you next time for another fantastic stay. Best Wishes, Sonali on behalf of UnderTheDoormat.
Product reviews

Date of purchase: 10/05/2024
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KR
Kathy Rolph
USA
9 days ago
What Kathy Rolph said about UnderTheDoormat:
Extremely helpful, pleasant, and knowledgeable.
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Richard
UnderTheDoormat
6 days ago
Dear Rolph, we would absolutely love to have the chance to host you again, the room is considered a second home to some and our team works diligently to ensure that only the highest quality service is provided to all guests. Please don't hesitate to reach out if you are ever in London again, we look forward to seeing you. Kind regards, UnderTheDoormat Team
Product reviews

Date of purchase: 10/05/2024
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Trusted Customer
14 days ago
The service was amazing. Very nice and explained everything. The kitchen and bath room( we were not from around there!)
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Richard
UnderTheDoormat
13 days ago
Dear Guest, Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Your fantastic review helps us work hard to deliver the best possible service everyday. Should your travel plans bring you back to London, please get in touch as we would love to host you again. Best Wishes, Sonali on behalf of UnderTheDoormat.
Product reviews

Date of purchase: 03/05/2024
0
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About UnderTheDoormat
Travel Accommodation
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210 New Kings Road, London, Greater London, SW6 4NZ, United Kingdom
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About UnderTheDoormat
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