Snelle reacties. Goed schoon gemaakt. Persoonlijk ontvangst
Product reviews
Leuk ingericht en ruim, alles aanwezig. Lokatie goed, goede verbindingen bus metro. Woonkamer is wat donker. Raam open kan maar dan meer lawaai van de autoweg voor de deur.
Date of purchase: 27/05/2024
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Trusted Customer
5 days ago
Service freundlich und zuverlässig
Richard
UnderTheDoormat
5 days ago
Dear Guest,
We appreciate your feedback and thank you so much for taking the time to write such a great review. Your fantastic review helps us work hard to deliver the best possible service everyday. We now look forward to welcome you next time for another fantastic stay.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Product reviews
Alles okay sehr sauber perfekte Lage freundliche Leute
Date of purchase: 27/05/2024
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YK
Yashas Keshavamurthy
6 days ago
What Yashas Keshavamurthy said about UnderTheDoormat:
Everything is the best will tell my frens also to book through underthedoormat
Richard
UnderTheDoormat
5 days ago
Dear Yashas,
We are happy to see that you had a pleasant stay with us, and thank you for providing your kind feedback. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. It would be an honour to welcome you and your family again to one of our properties next time you visit London. Please feel free to contact us.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Product reviews
The best apartment very clean and the best view
Date of purchase: 27/05/2024
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Trusted Customer
6 days ago
Être à l’heure au rdv pour le Check in est un minimum. Demander un surplus de 180 euros pour un check out tardif alors que j’ai déjà réglé 60 euros pour un check in à 23 heures est inadmissible
Product reviews
Bel appartement parfaitement situé au calme dans la verdure. Joli balcon et suffisamment de place pour se sentir à l’aise. Cuisine bien équipée, excellent wi fi, un coin salon bureau très bien agence.
Date of purchase: 27/05/2024
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MC
Marta Casanovas
6 days ago
What Marta Casanovas said about UnderTheDoormat:
buen lugar
Richard
UnderTheDoormat
5 days ago
Dear Marta,
Your feedback regarding your recent stay at our home is very much appreciated and we are happy to see that you enjoyed a nice stay. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We would love to host you again next time you are in the city. Please feel free to reach out and we will be happy to assist in making your reservation.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Product reviews
maravilloso y unos cuantos carácteres más
Date of purchase: 27/05/2024
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RO
RosaB
Canada
6 days ago
What RosaB said about UnderTheDoormat:
Good to very good!
Richard
UnderTheDoormat
5 days ago
Dear Rosemary,
We appreciate your feedback and thank you so much for taking the time to write such a great review. Your wonderful feedback serves as motivation for our team to continue to deliver quality experiences for our guests. We are confident we will be able to offer an even better experience next time to get that 5 star, please feel free to contact us when planning your next stay in London.
Product reviews
Because it wasn’t a five star property. Very nice and I enjoyed my time there and would be happy to come
E again, but a 5 star rating in my world is hard to come by. I’d go 4.5.
Date of purchase: 27/05/2024
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Trusted Customer
8 days ago
Provide flexible check-in time and the necessary sundries should be enough for the whole stay. The travellers are not expected to buy the additional one.
Richard
UnderTheDoormat
5 days ago
Dear Guest,
We appreciate you taking the time to provide us with constructive feedback regarding your recent stay. Your comments are extremely important to us as they help us identify problems and improve our standards and services everyday. it is important to note that we provide toiletries and other essentials as a Welcome Pack to get you started upon arrival. We kindly request that guests bring their own toiletries for the remainder of their stay. Should your travel plans bring you back to London, we would love to host you again and we will personally ensure a perfect stay awaits.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Product reviews
The apartment maintenance could be better.
Date of purchase: 17/05/2024
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Trusted Customer
9 days ago
Good but room was booked via Booking.com which doubled the number of emails and text messages received at every stage. Which is frustrating. Had to follow-up to retirieve a left item at the property,
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Richard
UnderTheDoormat
5 days ago
Dear Guest,
Thank you for taking the time to review your recent stay with us. We are delighted to see that you had an enjoyable experience. Rest assured that your comments will be shared with the entire team here at UnderTheDoormat. We do apologize for the double communication you received but it is something beyond our control. We are confident we will be able to offer an even better experience next time, please feel free to contact us when planning your next stay in London.
Best Wishes, Sonali on behalf of UnderTheDoormat.
Product reviews
Good apartment for business trip.
Date of purchase: 23/05/2024
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Trusted Customer
9 days ago
The room was booked via Booking.com, which generated far too many repetitive emails and texts (up to 4 each day, per room booked) at each stage of the stay, e.g. pre-check-in, check-in, check-out. Whi
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Product reviews
Very nice, new, clean and comfortable For all the tea and coffee options available there was no milk in the fridge. Good location.
Date of purchase: 23/05/2024
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AA
Abdullah Alghamdi
10 days ago
What Abdullah Alghamdi said about UnderTheDoormat:
Great and swift service.
Product reviews
Great apartment. Clean and very nice views and location.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.