Search reviews
Looking for our business site?

Visit

Feefo.com

Merchant Logo

Trotters Reviews

https://www.trotters.co.uk
Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

372

26

7

7

11

423

ratings over the past year

Displaying all 6,405 reviews
Trusted Customer
15 hours ago
Date of purchase: 04/07/2024
So far I’ve always had high level of experience in terms of shopping and service
Product reviews

0
Share
MS
Moira Smith
15 hours ago
Date of purchase: 05/07/2024
What Moira Smith said about Trotters:
Excellent service and excellent product! Thank you.
Product reviews

0
Share
HA
Hamail Altaf
London
1 day ago
Date of purchase: 04/07/2024
What Hamail Altaf said about Trotters:
It looked just perfect!
Product reviews

0
Share
Trusted Customer
1 day ago
Date of purchase: 10/07/2024
Friendly staff, knowledgeable about sizing and stock.
Merchant Logo
Michelle Rodriguez
Trotters
1 day ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with your Duck dress recently purchased and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
Product reviews

0
Share
Trusted Customer
2 days ago
Date of purchase: 10/07/2024
The service was excellent. However the product was very small for the size. 3 month old baby got one wear out of a 3-6 month sized item. Not buying from trotters again
Merchant Logo
Michelle Rodriguez
Trotters
1 day ago
Thank you for sharing your recent shopping experience with us. We are sorry to learn that you were disappointed during your recent shopping experience with the sizing of the products. If you would like to reach out to us directly, we would be very glad to hear from you and can be contacted directly by emailing customerservice@trotters.co.uk Many thanks, Trotters Customer Service
Product reviews

0
Share
RM
Rita Masullo
3 days ago
Date of purchase: 02/07/2024
What Rita Masullo said about Trotters:
Professional and precise
Merchant Logo
Michelle Rodriguez
Trotters
1 day ago
Thank you so much for your feedback. All of our customers’ comments are very useful to us as we always try to provide the best service and products that we can. We hope to deliver the same quality of service to you again in the future. Many thanks, Trotters Customer Service
Product reviews

0
Share
Trusted Customer
3 days ago
Date of purchase: 09/07/2024
The quality of the shoes are amazing, very well made and built to last. Great service and quick shipping, would definitely recommend.
Merchant Logo
Michelle Rodriguez
Trotters
1 day ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with your George shoes recently purchased and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
Product reviews

0
Share
Trusted Customer
3 days ago
Date of purchase: 08/07/2024
The shoes have not arrived, have reached out to customer service and they say it's a royal mail problem and nothing they can do
Merchant Logo
Michelle Rodriguez
Trotters
1 day ago
Thank you for your comments. All feedback good and bad, enable us to ensure that we are continuously striving to improve on our service and products and therefore we are very grateful that you have taken the time to share your recent shopping experience. If on this occasion we have fallen short of your expectations, we offer our apologies and we hope that we have now helped to resolve this matter by direct email. Please do reach out to customerservice@ytrotters.co.uk if we can offer any further assistance. Many thanks, Trotters Customer Service
Product reviews

0
Share
Trusted Customer
4 days ago
Date of purchase: 08/07/2024
Excellent service, fast and efficient. Beautifully presented and a wonderful gift for my Grand daughter. Outstanding clothes for babies and young children.
Merchant Logo
Michelle Rodriguez
Trotters
1 day ago
Thank you for your comments. Trotters strive to ensure that our products and service meet with our customer’s expectations and are therefore we are delighted to learn that you are pleased with both. All feedback good and bad, enable us to ensure that we are continuously improving and therefore we are very grateful that you have taken the time to share your recent shopping experience. Many thanks, Trotters Customer Service
Product reviews

0
Share
Trusted Customer
7 days ago
Date of purchase: 28/06/2024
Très bien mais frais de transport très élevés
Merchant Logo
Michelle Rodriguez
Trotters
1 day ago
Thank you for taking the time to leave us feedback. We are pleased to know that you are happy with the products recently purchased and that you have enjoyed your online shopping experience with Trotters. Many thanks, Trotters Customer Service
Product reviews

0
Share
Not received a review invite?
About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.
Read all
020 7371 5773
3 Gorst Road, London, Greater London, NW10 6LA, United Kingdom
Customer Support
Website
Facebook
X (Twitter)
Instagram
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards
Why trust Feefo reviews?

Learn more about Feefo
About Trotters
Trotters is a family-owned business which first opened its doors in October 1990. With five stores and 4 concessions located in and around London as well as our online store, we sell an exclusive range of clothing, shoes, books and toys for girls and boys aged 0 - 12 years old. Our stores are also renowned for our expert shoe-fitting service as well as our magnificent hairdressing department, complete with tropical fish tanks. Since the beginning, our ethos has stayed the same: to provide superb quality and an excellent shopping experience for children and their parents, both in store and online.