I chose 'Poor' because I was disappointed in the quality of food and service at the Carlyle. We were delivered a wrong bottle of wine, and when we asked about it, we were told they were out of what...
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Travelzoo
Travelzoo US
13 years ago
Thank you for letting us know about your experience at The Carlyle Restaurant and Bemelmans Bar. We are glad to hear that you enjoyed your time at the bar as well as your food, however, we will be reaching out to you via your personal email regarding your additional comments.
Cortni
Travelzoo Customer Support
localdeals@travelzoo.com
1-877-665-0000
On the bad side, hotel is in a rundown residential area. It is far from nice areas such as downtown palm springs and desert springs. The customer service was very poor. Breakfast was average but was...
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Travelzoo
Travelzoo US
13 years ago
Thank you for the feedback from your Bella Monte Hot Springs Resort and Spa experience. We are glad to hear that the spa experience was great, however, we are sorry to hear that the staff as well as other facets of your stay fell short. We pride ourselves on producing the best deals and your feedback will help us to develop and improve our Local Deals in your area.
Cortni
Travelzoo Customer Support
localdeals@travelzoo.com
1-877-665-0000
zoo service was good...but adding the tip into the price of the service was not good...Tipping should not be mandatory but merit based.
Travelzoo
Travelzoo US
13 years ago
Thank you for letting us know about your time at Bliss Spa. While we are glad to hear that you enjoyed the massage, we are sorry to hear that this was not the relaxing experience you desired. Your feedback is important to us and will help us to develop and improve our Local Deals in your area.
Cortni
Travelzoo Customer Support
localdeals@travelzoo.com
1-877-665-0000
The service was exceptional and fast. Very pleasant serving staff. Very busy restaurant. We were able to get seated within a couple of minutes with a reservation.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our team of travel deal experts compare and test thousands of travel, local & entertainment deals to find the very best in cheap flights, hotels, holidays, cruises and local deals.
