Thank you for letting us know about your experience at the Tasting event. We are sorry to hear that you were unable to obtain the items offered in this deal, but are glad that we have been able to provide you with a resolution.
Cortni
Travelzoo Customer Support
localdeals@travelzoo.com
1-877-665-0000
Travelzoo DID NOT disclose that when you use this deal, you have to pay a $25 service charge to the restaurant, which defeats the deal entirely. I emailed customer service, and Jackie from Travelzoo...
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Travelzoo
Travelzoo US
13 years ago
Thank you so much for letting us know about your dinner at Jacks Restaurant & Lounge. While this deal advertised an added gratuity of 18%, we would like to look further into the service charge you mention, and will be reaching out to you via your email address.
Cortni
Travelzoo Customer Support
localdeals@travelzoo.com
1-877-665-0000
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Our team of travel deal experts compare and test thousands of travel, local & entertainment deals to find the very best in cheap flights, hotels, holidays, cruises and local deals.