How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Cruise Megastore /Travel Megastore Reviews

http://www.cruisemegastore.com.au/

EXCEPTIONAL

Cruise Megastore powered by iCruise has the best cruise selection and deals to hundreds of destinations around the world.

Service

4.8

Product

ratings over the past year

Displaying all 2,186 reviews

Trusted Customer

7 years ago

Terrible customer service!

Pathetic customer service on phone booking! Get people who can communicate and problem solve not problem create!

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We’re truly sorry for your experience, its never our intention to leave our members feeling like they’ve had poor customer service. We will contact you shortly to discuss this further.

Date of purchase: 28/02/2019

Trusted Customer

7 years ago

Excellent service.

Jodie has gone beyond expectations to help me with details of cabin choice and options.

Company Representative

Cruise Megastore /Travel Megastore

7 years ago

We appreciate you taking the time to provide us feedback and are excited to book you more holidays.

Date of purchase: 28/02/2019

Trusted Customer

7 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

The booking girl was very helpful and we will definitely recommend Megastore.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for such a great review! I will make sure your agent, Belinda gets the recognition she deserves.

Date of purchase: 28/02/2019

Trusted Customer

Melbourne

7 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Geat deal, great service, great price

Danielle was extremely helpful. Great service and I got a great deal.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future.

Date of purchase: 27/02/2019

Trusted Customer

7 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Informative, helpful - not pushy

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you, we appreciate you taking the time to leave a comment.

Date of purchase: 28/02/2019

Trusted Customer

Sydney

7 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Amazing Prices, Fantastic Service

My consultant Alson was a fantastic help. I was able to speak with him directly get an amazing deal and book my holiday all in 1 phonecall. Email confirmations came straight through and can’t wsit...

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agents will be pleased to learn of your positive feedback. I will make sure Alson gets the recognition he deserves.

Date of purchase: 28/02/2019

Trusted Customer

7 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

very good

they were very good

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for such a good review!

Date of purchase: 26/02/2019

Trusted Customer

KYNETON

7 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

EXCELLENT SERVICE FRIENDLY AND PROFESSIONAL

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time.

Date of purchase: 27/02/2019

Trusted Customer

7 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

All the information I needed was offered

Pleasing to talk to, and the answers to my inquiries was given was clearly given

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!

Date of purchase: 26/02/2019

Trusted Customer

7 years ago

Fantastic service

fantastic service by Jodie ... above and beyond ... well deal with you guys again

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you, we’re always happy to help and we look forward to booking your next adventure.

Date of purchase: 26/02/2019

Not received a review invite?

Why trust Feefo reviews?

Learn more about Feefo