I booked three balcony cabins and each confirmation had the surnames incorrect in the booking. I did not feel confident in booking again as I had to check everything as too many errors.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
I’m sorry to hear about your experience we’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We will contact you shortly to discuss this further.
Date of purchase: 23/04/2019
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Trusted Customer
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
At this stage would be happy to deal with them again .
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future.
Date of purchase: 08/04/2019
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Trusted Customer
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
Very helpful in booking our cruise and nothing was a problem
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
We are pleased to know that you are happy with your experience and the service received. And we thank you for taking the time to leave your review.
Date of purchase: 18/04/2019
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Trusted Customer
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
I do not feel like i was given a range of price structures and therefore, with hindsight, feel like I have paid too much for my cruise.
Questions I asked were too difficult for my consultant to...
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Company Representative
Cruise Megastore /Travel Megastore
7 years ago
We are always looking at how we can better assist our members, so we thank you for your feedback and will contact you shortly to see how we can earn back your business.
Date of purchase: 16/04/2019
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Trusted Customer
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
My consultant was just lovely. Lets see if the 5 stars are worth it if she can snaggle me a upgrade for my family cruise....Cant talk for P&O as yet. we havent been on the cruise yet....
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
Thank you Treacy you’re very kind and thanks for the rating. Don’t hesitate to contact us for your next adventure.
What Trusted Customer said about Cruise Megastore /Travel Megastore:
The service and attitude of Cruise Megastore’s staff was both very friendly and extremely helpful. Will definitely use their service for any future cruises we may endeavour to go on . Highly...
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Karen King
Cruise Megastore /Travel Megastore
7 years ago
Our agents are so friendly because we have the best members! And we figured out what makes our members happy: HOLIDAYS!! We’re always happy to help and we look forward to booking your next adventure.
Date of purchase: 18/04/2019
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Trusted Customer
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
Respectful when I did not want exactly what was promoted but we found something that I did want at a good price. Payment plan was a bonus. D
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you so much for your feedback. Our company values put member satisfaction as top priority. Its members like you that make our job wonderful. We look forward to serving you again.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.