Thanks Marina for posting your feedback. We love to hear from our valued members and their experiences. I'll be sure to let Mark know of your comments.
Date of purchase: 31/07/2019
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Trusted Customer
Evans Head NSW 2473
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
We have dealt with only Kelly Hapi since hearing about your company Kelly has been extremely helpful has gone out of her way to answer any questions we have had Kelly is an excellent staff member...
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Karen King
Cruise Megastore /Travel Megastore
7 years ago
Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy! We will certainly let Kelly know of your comments and we can’t wait to help you book your next holiday!
Date of purchase: 26/07/2019
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Trusted Customer
7 years ago
Really good he gave a great deal and he also promised us a great room away from kids!
Karen King
Cruise Megastore /Travel Megastore
7 years ago
We are so happy that we could help you book your holiday! We also look forward to helping you with your next adventure!
Trusted Customer
7 years ago
Can the person who help me get this cruise call me back I need to ask him a question regarding my cruise holiday.
Cheer
Liz
0421212478
Initial service ok but that was followed by a bombardment of emails and promotions. Also cancellation fees are outrageous observing P&O cruise lines only charge your $2 deposit - this company seeks...
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Karen King
Cruise Megastore /Travel Megastore
7 years ago
We are sorry to hear about your experience and are happy to remove you from our marketing. Someone will also be in contact with you shortly.
Trusted Customer
7 years ago
Charging approximately 40% of total booking cost as cancellation fees more than 7 months from cruise date is unacceptable
Karen King
Cruise Megastore /Travel Megastore
7 years ago
Thank you for your response, I can see an agent has tried contacting you today, we will pass on your latest feedback and get them to try contact you again.
Date of purchase: 15/07/2019
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Trusted Customer
7 years ago
Support from the team at Cruise Megastore has been amazing. Got a great deal and superb service every time I needed it. Would recommend anyone looking for a cruise to go through them.
Karen King
Cruise Megastore /Travel Megastore
7 years ago
It was great to work with you, and we appreciate the time you’ve taken to write such a positive comment, thank you!
Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!
Date of purchase: 27/07/2019
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Trusted Customer
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
We hope you enjoy your well deserved holiday and thank you for leaving a good review.
Date of purchase: 04/07/2019
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Trusted Customer
7 years ago
Louisa was so good, she was able to help me out, with booking a cruise fir next year that my hubby was happy to book.
Louisa has a lovley personality and in no way was she pushy or tried to advise...
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Karen King
Cruise Megastore /Travel Megastore
7 years ago
Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy! We will certainly let Louisa know of your comments and we can’t wait to help you book your next holiday!
Date of purchase: 26/07/2019
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Trusted Customer
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.