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Cruise Megastore /Travel Megastore Reviews

Displaying all 2,186 reviews

Trusted Customer

Feefo Verified

7 years ago

Ashleigh Alcock was fantastic. My first time cruising and she made everything so easy and no stress. Answered all my questions. Returned all calls promptly. Sorted everything I requested. Will...

Karen King

Cruise Megastore /Travel Megastore

7 years ago

How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review. We work really hard to offer the best deals to our valued members, so I am happy to see that reflected in your review. I will ensure Ashleigh gets the recognition they deserve.

Date of purchase: 03/09/2019

Trusted Customer

7 years ago

The gentleman who has helped us with our booking has gone above and beyond with making sure he researched every cruise liner and itinerary they offer and match it to our needs! For the first time,...

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agents will be pleased to learn of your positive feedback, I am excited to know our consultant has worked hard to make sure your holiday is accessible because holidays make everyone happy! Now you just have to wait for your holiday to come around.

Date of purchase: 31/07/2019

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

I was dealing with Isabella Clarke. Isabella was very informative, helpful & a pleasure to deal with.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review and we will be sure to pass on your positive feedback to Isabella!

Date of purchase: 02/09/2019

Trusted Customer

Feefo Verified

7 years ago

Fantastic customer service and the best price!

Sales officer Alson helped me to find the best way to accommodate all our cruising needs by finding the perfect solution for my senior parents and me. He was so understanding of our specific...

Karen King

Cruise Megastore /Travel Megastore

7 years ago

This review made our day! Thanks for taking the time to share.We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and Alson really is a fantastic agent; we feel so lucky to have them.

Date of purchase: 30/08/2019

Trusted Customer

Feefo Verified

7 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Excellent service. Provided high quality service tailored to my need. Was willing to dig for a good deal that siuts my nudget.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to serving you again!

Date of purchase: 29/08/2019

Trusted Customer

Feefo Verified

3754

7 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Fantast Service

Francis Jeffrey Cruz was given fantastic service.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. We are thrilled you’re so happy with your recent experience. Jeffrey really is a fantastic agent; we feel so lucky to have him.

Date of purchase: 23/08/2019

Trusted Customer

Feefo Verified

7 years ago

Great service!

Karen King

Cruise Megastore /Travel Megastore

7 years ago

Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future.

Date of purchase: 30/08/2019

Trusted Customer

Feefo Verified

7 years ago

Terrible. Would not deal with again.

Provide the service that they quote. Also, after agreeing to pay only the deposit, the entire amount was deducted from our account.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

I’m sorry to hear about your experience we’re normally known for our exceptional attention to detail, and we regret that we missed the mark. We will contact you shortly to discuss this further.

Date of purchase: 23/08/2019

Trusted Customer

Feefo Verified

Perth

7 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Very pleasant customer service and yes would recommend to anyone

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We appreciate your positive feedback, and we’re glad we have been able to work with you to create a great holiday booking experience.

Date of purchase: 29/08/2019

Trusted Customer

Feefo Verified

7 years ago

Informative and friendly service. Cruise costs are very competitive in comparison with other travel agents. Thank you Jon Parr for your assistance.

Karen King

Cruise Megastore /Travel Megastore

7 years ago

We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review to Jon Parr.

Date of purchase: 06/08/2019

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