We had our cruise cancelled by Royal Caribbean due to them overbooking rooms, the afternoon before we were suppose to sail. Cruise Megastore staff failed to correctly notify us of the cancellation...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
I’m sorry you had a poor experience. We’ve been in business for many years, and even though we serve thousands of customers a week, we strive to create the best possible individual experience for all our members. We will be in touch to soon to respond to your comments.
Date of purchase: 24/09/2019
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Trusted Customer
Feefo Verified
6 years ago
Straight forward and always getting back to me when leaving messages
Karen King
Cruise Megastore /Travel Megastore
6 years ago
We appreciate you taking the time to provide us feedback and are excited to book you more holidays.
Date of purchase: 08/10/2019
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
Excellence service and price
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you, you’re very kind and thanks for the rating. Don’t hesitate to contact us for your next adventure.
Date of purchase: 08/10/2019
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
Found them very easy to understand and helpful with my booking.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thank you for your feedback, we appreciate your time and we look forward to booking you again in the future.
Date of purchase: 24/09/2019
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Trusted Customer
Feefo Verified
6 years ago
Yes because the man that I spoke to first was excellent
Karen King
Cruise Megastore /Travel Megastore
6 years ago
We hope you enjoy your well deserved holiday and thank you for leaving a good review
Date of purchase: 23/09/2019
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
It was a very good experience, Jane Campbell was friendly, helpful & replied quickly to our questions.
Karen King
Cruise Megastore /Travel Megastore
6 years ago
Our agents are so friendly because we have the best members! And we figured out what makes our members happy: HOLIDAYS!! We’re always happy to help and we look forward to booking your next adventure. Thank you for such a great review! I will make sure Jane gets the recognition she deserves.
Date of purchase: 02/10/2019
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Trusted Customer
Feefo Verified
6 years ago
The customer service I received from Banjeo was excellent , great attention to detail.
Very friendly, I felt comfortable asking him questions as I have not cruised for a long time.
I cannot speak...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Our agents are so friendly because we have the best members! And we figured out what makes our members happy: HOLIDAYS!! We’re always happy to help and we look forward to booking your next adventure.
Thank you for your feedback, we appreciate your time and will certainly let Banjoe know of your comments. We look forward to booking you again in the future.
Service was good from Kim but the followup service for airfares was pretty ordinary.
I didn't realise it was cruise mega when I responded to the txt message because I was VERY disappointed with...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
Thanks for sharing your feedback; we truly welcome all responses so we can better understand how we can create a more positive experience for our members. We will be in touch soon.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.