Whist very polite on the phone they never respond in the time frames they stated, sometimes many days pass.
Difficult to get 'Straight' answers to quite simple issues.
Regularly try to up-sell...
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Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We appreciate the time you’ve taken to leave your review and I’m sorry to hear you had a poor experience. We value your feedback and would like the chance to help improve the opinion you have of our company. We will be in contact with you shortly.
Date of purchase: 08/12/2019
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Trusted Customer
Feefo Verified
6 years ago
5 star service 5 star outcome
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
This review made our day! Thanks for taking the time to share.
Date of purchase: 06/12/2019
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Trusted Customer
Feefo Verified
Frankston
6 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
The experience I have had with Cruise Magastore has been fantastic-nice and smooth and easy so very happy with Maria who was very informative so couldn't ask for anything else.
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Ensuring that our members have a positive experience right from the beginning is our top priority and we are glad to see you are happy! We will certainly let Maria know of your comments and we can’t wait to help you book your next holiday!
Date of purchase: 06/12/2019
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Trusted Customer
Feefo Verified
Ringwood East Vic
6 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
Very courteous and very helpful
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Thank you so much for your positive feedback.
Date of purchase: 04/12/2019
1
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
I would like Peach to ring me to discuss my incorrect booking as soon as possible
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We are sorry to hear that your expectations have not been met. We will send this request off for you as a matter of urgency.
Date of purchase: 06/12/2019
3
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Trusted Customer
Feefo Verified
6 years ago
Fantastic.
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
How fantastic! Enjoy your holiday!
Date of purchase: 23/11/2019
1
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
Kyle explained everything very well, he worked around our dates and advised of trips that would suit. Everything was done easily and quickly. I was impressed.
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We are pleased to hear that you are happy with your experience! Kyle will be happy to hear of your positive feedback as well.
Date of purchase: 06/12/2019
1
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Trusted Customer
Feefo Verified
Southern ocean and PortDouglas
6 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
Helped me in every way
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.