Good communication & helped me to find another deal as the previous one sold out.
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Thank you very much for such a great review! We work really hard to offer the best deals to our valued members, so I am happy to see that reflected in your review. Enjoy your holiday.
Date of purchase: 13/12/2019
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Trusted Customer
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Elsternwick
6 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
Seamless process with no complications,
Very helpful staff, assisted me through the procedure with ease and friendliness.
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Thank you for your time, we are excited to help you with future bookings!
Date of purchase: 13/12/2019
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
Called a number of times, assured a call back but never happened. Very difficult to speak to the same person, even when dialling extension provide via email.
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We’re sorry your recent experience didn’t match your expectations. It is an uncommon instance and we know we can do better. We will be in contact shortly.
Date of purchase: 13/12/2019
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Trusted Customer
Feefo Verified
6 years ago
They help me purchase the cruise over the phone as i am not confident with the internet and yes i recommend them to many more people
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
How fantastic! We can’t wait until you return so we can help you with another great adventure. We appreciate the time you’ve taken to leave a review.
Nicole, the person who helped with booking, excellent. Very Sadly had to cancel booking, still waiting to have this confirmed, have rung twice but not getting anywhere.
also if booked with anyone...
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Karen King
Cruise Megastore /Travel Megastore
6 years ago
We are sorry that you feel this way. We will have somebody contact you shortly.
Trusted Customer
6 years ago
All solved, thankyou
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Thank you so much for updating the star rating. We are pleased we were able to assist.
Good service only thing is that consultant asked if I wanted travel insurance I said no as I have private travel insurance and still you guys call me to ask me 3 times very annoying
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
Thank you for letting us know about this and i am sorry this has happened to you. We hope you enjoy your time away.
Date of purchase: 11/12/2019
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Trusted Customer
Feefo Verified
6 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
Maria Tiotuico was understanding , thoughtful and very professional.
We would book again with Megastore cruises.
Thanks Danni
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We hope you enjoy your well deserved holiday and thank you for leaving a good review.
She should have asked me for my name on my passport, all our documents are wrong and it has taken numerous emails back and forth to get them fixed, my husband's name was right, mine is all wrong
Company Representative
Cruise Megastore /Travel Megastore
6 years ago
We are sorry to hear that this has happened. Please be assured we will follow up with you shortly to ensure all your details are correct.
Date of purchase: 11/12/2019
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Waurn Ponds
6 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.