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Cruise Megastore /Travel Megastore Reviews

Displaying all 2,186 reviews

Trusted Customer

Feefo Verified

Caloundra

6 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Excellent customer service

Consultant Francis was excellent. Information was accurate and he did everything possible to help us. He always followed up when he could not answer immediately.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!

Date of purchase: 07/01/2020

Trusted Customer

Feefo Verified

6 years ago

Fantastic price, excellent service and very easy to book.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are so happy that we could help you and we thank you for leaving such a great review!

Date of purchase: 24/01/2020

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

We haven't been on our cruise yet, looking forward to going.

Nicole , our cruise director was so helpful

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!

Date of purchase: 15/01/2020

Trusted Customer

Feefo Verified

6 years ago

Had trouble with operator who wasn’t fully conversant with English!

Get proper English speaking telephone staff!

Karen King

Cruise Megastore /Travel Megastore

6 years ago

We appreciate your feedback about your recent call. We can certainly understand your frustration. Our team members have been trained in effective communication techniques so that they may assist every customer create the holiday of their dreams. If you would provide us with a little more information about your call, so that we can provide additional training where needed, we would appreciate it - please email us on info@cruisemegastore.com.au.

Date of purchase: 23/01/2020

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Good website, very user friendly.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for taking the time to leave a great review.

Date of purchase: 08/01/2020

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Staff member was super helpful

We had a miscommunication to start with but Isabella Clarke was more than helpful and got it sorted quickly.with staff and service like that I'd be more than happy to encourage ppl to book through...

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you so much for your positive feedback. We are pleased to hear you are happy with your experience and look forward to booking you more holidays in the future!

Date of purchase: 22/01/2020

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Would like some feedback

We emailed Louisa with several questions but to date she has not replied.

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are sorry to hear that your expectations have not been met. Please be assured we will be in contact you shortly.

Date of purchase: 20/01/2020

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Good service

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for taking the time to leave your review!

Date of purchase: 22/01/2020

Trusted Customer

Feefo Verified

6 years ago

Very hard to communicate with

Offer online changes when trying to book

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

We are sorry to hear about this, please be assured we will contact you shortly to discuss this further.

Date of purchase: 22/01/2020

Trusted Customer

Feefo Verified

6 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Very satisfied

Very clear and understandable service

Company Representative

Cruise Megastore /Travel Megastore

6 years ago

Thank you for your time, we are excited to help you with future bookings!

Date of purchase: 03/01/2020

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