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Cruise Megastore /Travel Megastore Reviews

http://www.cruisemegastore.com.au/

EXCEPTIONAL

Cruise Megastore powered by iCruise has the best cruise selection and deals to hundreds of destinations around the world.

Service

4.8

Product

ratings over the past year

Displaying all 2,180 reviews

Trusted Customer

9 years ago

Not a very good service.

The service had our address wrong we had to ring to correct . And, we had to ring and speak to 2 different people regarding our Cruise in your office..We have Paid our Cruise and Land costs, as yet...

Customer Service

Cruise Megastore /Travel Megastore

9 years ago

Thank you for your feedback. We are glad your address was corrected. I understand you have been dealing with a cruise dedicated consultant regarding your cruise and one of our travel experts regarding the land part of your trip. Your cruise consultant has advised me that you were sent official confirmation via email on 20th October, at time of booking and then again directly on 24th of October. Your travel consultant advised me that confirmation was sent to you on the morning of 26th October. Your cruise consultant will be in contact shortly to double check your email address and ensure you have everything you need. We look forward to sending you on your fantastic adventure.

Date of purchase: 20/10/2016

Trusted Customer

Eltham

9 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Great service when booking the cruise and the attendant was very helpful wi...

Great service when booking the cruise and the attendant was very helpful with selecting room. The on-selling re the offer of Insurance and the Rocky Mountaineer was a bit overdone, with three calls.

Date of purchase: 19/10/2016

Trusted Customer

9 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Fantastic Service

The consultant was very friendly and understanding to our situation when we had to cancel the initial cruise. She went over and beyond when assisted us in rebooking the cruise and to have our...

Date of purchase: 12/10/2016

Trusted Customer

sydney

9 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Staff offers excellent, friendly and professional service with good deals!

Joyelyn was fantastic! Extremely helpful, friendly and professional. Nothing was a problem and she followed up everything promptly. Offered good deal and a lovely cabin and would recommend you...

Date of purchase: 13/10/2016

Trusted Customer

3199

9 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

this is the second time we have booked with Jocelyn from Cruise Mega Store....

this is the second time we have booked with Jocelyn from Cruise Mega Store. excellent service and advise

Date of purchase: 12/10/2016

Trusted Customer

Nicholls ACT

9 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Excellent professional and friendly service.

Very friendly, efficient, professional service. He understood our special needs which he has met for us, and arranged excellent pricing.

Date of purchase: 03/10/2016

Trusted Customer

9 years ago

Bad service by Cruise Megastore

We are still waiting for confirmation regarding amounts to be paid.

Customer Service

Cruise Megastore /Travel Megastore

9 years ago

Thank you for your feedback. We have let our Travel department know, they will be in contact with you shortly to give you confirmation and answer any other questions that you may have.

Date of purchase: 05/10/2016

Trusted Customer

Melb

9 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Average

Service was average, especially the followup phone calls I have had, trying to on sell further products. Attitude noticeably changed when I indicated I would not be purchasing on the day. Pressure...

Date of purchase: 21/09/2016

Trusted Customer

6201

9 years ago