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Cruise Megastore /Travel Megastore Reviews

http://www.cruisemegastore.com.au/

EXCEPTIONAL

Cruise Megastore powered by iCruise has the best cruise selection and deals to hundreds of destinations around the world.

Service

4.8

Product

ratings over the past year

Displaying all 2,180 reviews

Trusted Customer

Sandhurst, Victoria

9 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Firstly I need to say that the reason we are taking this cruise is because ...

Firstly I need to say that the reason we are taking this cruise is because Austin followed me up. I had spoken to Austin many months ago saying that I was looking for an inexpensive cruise, similar...

Date of purchase: 09/01/2017

Trusted Customer

9 years ago

Professional & friendly

Crystal was helpful professional & friendly. I would buy through you again

Date of purchase: 03/01/2017

Trusted Customer

9 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

The sales lady was very friendly and helped select a room that would minimi...

The sales lady was very friendly and helped select a room that would minimimise my motion sickness. Was very obliging and explained all options in detail

Date of purchase: 03/01/2017

Trusted Customer

9 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Chris has been easy to work with and gets back with answers to any question...

Chris has been easy to work with and gets back with answers to any questions on the cruise in a timely manner. He has also referred me to your flight and hotel booking section.

Date of purchase: 19/12/2016

Trusted Customer

9 years ago

Helpful

Helpful and gave us lots of options, catered to what we wanted and our changes without a hassle..

Date of purchase: 29/12/2016

Trusted Customer

9 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

I left numerous messages once cruise was booked as the beverage package was...

I left numerous messages once cruise was booked as the beverage package wasn't listed on my booking, it took 3 days for this to be responded to and 6 days to get a response

Customer Service

Cruise Megastore /Travel Megastore

9 years ago

Thank you for your feedback. We are sorry to hear of the delay in response. I understand that this was during the Christmas/New Year holiday period. While I understand not hearing back from us straight away can be frustrating, once we returned from the public holiday I can see that you were emailed and advise the drinks package was added to your booking. We are sorry for any inconvenience this may have caused you, however we are glad your booking is all ok and we look forward to sending you on a fantastic trip.

Date of purchase: 29/12/2016

Trusted Customer

9 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

found the person l was dealing with very helpful and pleasant.

Helpful with the information, pleasant to speak to.

Date of purchase: 30/12/2016

Trusted Customer

9 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

i want a refund i have been given incorrect information on more than one occasion. I work in hospitality and will be telling everyone not to use you people

Date of purchase: 29/12/2016

Trusted Customer

9 years ago

What Trusted Customer said about Cruise Megastore /Travel Megastore:

Service was great. Cant fault it. Only dissapointment is that as soon as w...

Service was great. Cant fault it. Only dissapointment is that as soon as we booked deals came out with the $1 drink packages. We are not sure whether to puchase a drinks package as they have bad...

Date of purchase: 12/12/2016

Trusted Customer

9 years ago

Excellent service by Cruise Megastore

Mikayla was very helpful and efficient

Date of purchase: 28/11/2016

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