followed up in fantastic time and out of normal hours
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
Thanks for leaving such a wonderful review. We are glad that you enjoyed our services; our dedicated agents will be pleased to learn of your positive feedback.
Date of purchase: 28/12/2018
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Trusted Customer
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
Jane was my cruise organiser. I came with a blank page and left with a cruise organised. Extremely helpful and patient. If the cruise is as good as it sounds I'll be back to organise a bigger trip. l.
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
We’re so pleased you are happy with your experience. I’ll be sure to pass on the positive review!
Date of purchase: 28/12/2018
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Trusted Customer
McKinnon, VIC. Australia
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
Jane from Megastore was efficient, knowledgable, personable and followed through on every detail.
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
We love to read when our members enjoy using our services and thank you for taking the time to leave your review.
Date of purchase: 27/12/2018
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Trusted Customer
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
I paid on the 21/12 for a cruise. Then for a reason no-one will accept responsibility for I don't have a booking. On 28/12 there were some missed calls, no email because they had to talk to me...
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Company Representative
Cruise Megastore /Travel Megastore
7 years ago
We appreciate your feedback and are aware of your recent experience. We will touch base with you shortly to discuss further.
Date of purchase: 21/12/2018
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Trusted Customer
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
All good
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
Thanks for the review!
Date of purchase: 12/12/2018
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Trusted Customer
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
Easy to deal with
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
We are so pleased you are happy with your experience.
Date of purchase: 26/11/2018
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Trusted Customer
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
All details were explained, friendly Isabella. Yes I would recommend to others
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
Thank you for taking the time to leave your review, we appreciate your comments.
Date of purchase: 24/12/2018
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Trusted Customer
7 years ago
What Trusted Customer said about Cruise Megastore /Travel Megastore:
I am unsure of their booking service as we did not receive a cabin with our booking.
Company Representative
Cruise Megastore /Travel Megastore
7 years ago
We are always looking at how we can better assist our members, so we thank you for your feedback and will contact you shortly to see how we can earn back your business.
TC
Trusted Customer
7 years ago
Company representative called and resolved our concerns to our satisfaction. Can't fault the follow up resolution.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.